Kala Rogers
Baton Rouge
Summary
Results-driven People Manager known for maintaining high productivity and efficiently completing tasks. Specialize in conflict resolution, team motivation, and strategic planning. A dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Ready to contribute to a dynamic team and support organizational goals.
Overview
2026
2026
years of professional experience
Work History
People Manager
McDonald's
Baton Rouge
09.2023 - Current
- Managed team scheduling to ensure adequate coverage during peak hours.
- Trained new employees on operational procedures and customer service standards.
- Coordinated daily inventory checks to maintain stock levels and reduce waste.
- Enforced health and safety regulations to ensure a safe work environment.
- Resolved customer complaints efficiently to maintain service quality.
- Resolved conflicts among team members in a professional manner.
- Coordinated cross-functional teams during times of high workloads or peak periods.
- Provided guidance and coaching to team members on how to improve their job performance.
- Developed and implemented hiring processes for new employees.
- Identified opportunities for staff development and training needs.
- Maintained accurate records of each employee's attendance, leave requests and other related information.
Customer Service
Buzz Line Communications
- Carnival cruise line customer service assist with bookings and changes to bookings also helped make payments through secure systems.
Attendant
Kangaroo Express
Baton Rouge
- Assisted customers with inquiries and provided information about services.
- Monitored facility cleanliness and maintained organized work areas.
- Handled inventory management and restocked supplies as needed.
Attendant
Brothers Market
Baton Rouge
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
- Assisted other staff members in completing tasks as needed.
- Handled cash register transactions accurately while maintaining proper security measures.
Education
Esthetician Program - Esthetics
Paul Mitchell The School
Baton Rouge, LA03-2025
Associate of Science - Health Administration
Colorado Technical University
Colorado Springs, CODiploma -
Kennedy charter public school
CharlottePersonal Information
Gender: Female
Timeline
People Manager
McDonald's
09.2023 - Current
Customer Service
Buzz Line Communications
Attendant
Kangaroo Express
Attendant
Brothers Market
Esthetician Program - Esthetics
Paul Mitchell The School
Associate of Science - Health Administration
Colorado Technical University
Diploma -
Kennedy charter public school