Summary
Overview
Work History
Education
Skills
Timeline
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Kaleigh Wheat

Denham Springs

Summary

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Ross Dress for Less
03.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Customer Service Representative

Ulta
02.2022 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Nursing

Doyle High School
Livingston
05-2023

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer focus
  • Product merchandising

Timeline

Customer Service Cashier

Ross Dress for Less
03.2023 - 12.2023

Customer Service Representative

Ulta
02.2022 - 12.2023

Nursing

Doyle High School

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Kaleigh Wheat