Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalily Ward

Harvey

Summary

Results-oriented professional with a strong background in customer service and teamwork. Proficient in multi-tasking and problem-solving, successfully engaging customers to foster loyalty and drive repeat business.

Overview

3
3
years of professional experience

Work History

Sales Associate

Starbucks
Harvey, LA
11.2023 - Current
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated espresso machines and brewing equipment, maintaining quality standards for beverages.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to streamline workflow during peak hours, enhancing efficiency.
  • Trained new staff on company policies and beverage preparation techniques to ensure consistency.

Education

CNA - Health Sciences

Life Care
Marrero, LA
09.2025

High School Diploma -

John Ehret
Marrero, LA
07.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Money handling

Timeline

Sales Associate

Starbucks
11.2023 - Current

CNA - Health Sciences

Life Care

High School Diploma -

John Ehret
Kalily Ward