Results-oriented professional with a strong background in customer service and teamwork. Proficient in multi-tasking and problem-solving, successfully engaging customers to foster loyalty and drive repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Starbucks
Harvey, LA
11.2023 - Current
Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Operated espresso machines and brewing equipment, maintaining quality standards for beverages.
Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Engaged with customers to build rapport and loyalty.
Collaborated with team members to streamline workflow during peak hours, enhancing efficiency.
Trained new staff on company policies and beverage preparation techniques to ensure consistency.