Kalob Ramke
Abbeville
Summary
Adept Computer Technician III with a proven track record at Acadia Parish School Board, enhancing system performance and user satisfaction. Skilled in Hardware Configuration and adept at translating complex technical information for non-technical users. Demonstrated success in disaster recovery and network maintenance, significantly improving system reliability and speed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Computer Technician III
Acadia Parish School Board
2019.10 - Current
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Assisted in the restoration and maintenance of the network as a whole whether Fiber related, switch related, etc...
Education
Associate of Science - Computer And Information Sciences
South Louisiana Community College
Lafayette, LA05.2019
Skills
- Problem Replication
- Disaster Recovery
- Hardware Configuration
- Remote Support
- Network Operating Systems
- Computer Troubleshooting
Certification
CCNA - About half way through - Expected November 2024
Security+ - Expected January 2025
Additional Information
Expected to move within 35 miles of Ottawa, IL the first week of October. This time frame could be moved up by any amount of time if needed.
Timeline
Computer Technician III
Acadia Parish School Board
2019.10 - Current
Associate of Science - Computer And Information Sciences
South Louisiana Community College
CCNA - About half way through - Expected November 2024
Security+ - Expected January 2025
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