Kaneecha Foulkes
Reserve
Summary
Dedicated healthcare professional with over 16 years of experience across multiple specialties. Proven ability to enhance patient health literacy through effective education and optimize clinic operations by coordinating appointments for over 100 patients weekly. Currently pursuing a Bachelor's degree in Health Services Management to further strengthen healthcare administration skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Assistant
Legacy Community Health
Houston
07.2025 - Current
- Train new clinical staff, organize competency assessments, and orient new employees
- Educated patients on treatment plans and medication adherence to promote health literacy.
- Assisted providers in diagnostic procedures, ensuring accuracy and adherence to protocols.
- Coordinated appointment scheduling for over 100 patients weekly, optimizing clinician availability.
- Create and manage work schedules for medical assistants to ensure appropriate coverage.
- Giving specialty injections, cabenuva, apretude etc.
- Provide feedback to management for hiring decisions and employee performance evaluations.
Medical Assistant
Oak Street Health
02.2024 - 07.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal patient discomfort during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Review patient charts daily to verify that documentation is accurate and complete prior to appointments.
Medical Assistant
Bella-Obgyn
02.2020 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Pharmacy Technician
CVS Pharmacy
02.2015 - 10.2021
- Entered and processed patients' prescriptions into the internal system.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with the correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Stocked, labeled, and inventoried medication to keep accurate records.
Shift Manager
Acceptance Now
11.2017 - 10.2019
- Track past-due accounts, communicate with customers, and make collection calls to secure payments.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Manage store inventory, handle loss prevention, and maintain accurate customer records.
Shift Manager
Burger King
01.2011 - 11.2014
- Delegating tasks to restaurant staff and supervising their performance
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Maintaining a fully-stocked inventory and ordering food supplies as needed
- Provide guidance and training to crew members during shift
- Overseeing cashiers in cash handling and draw countdown at the end of shift
- Ensure customer satisfaction and have it their way
Medical Assistant
Dr. Scott Pediatrician
11.2009 - 01.2011
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Administered medications and injections according to prescriptions, adhering strictly to protocols for patient safety.
- Ensured seamless coordination of patient appointments, admissions, and discharges through effective communication with various departments and medical professionals.
- Greeted and assisted patients with check-in procedures.
- Answered telephone calls, providing office information, addressing inquiries, and directing calls to appropriate staff.
- Answered incoming calls, scheduled appointments and filed medical records.
- Checked and confirmed patient insurance eligibility, ensuring accurate patient information entry into the system.
- Organized and stocked phlebotomy cart with essential supplies, facilitating efficient blood collection procedures.
- Documented collected specimens meticulously by initialing, dating, and noting collection times to ensure accurate records.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Followed document protocols to safeguard confidentiality of patient records.
Education
High School -
Penn Foster High School
Online05-2009
Bachelor of Science - Health Services Management
University of Maryland Global Campus
Adelphi, MD10-2026
Skills
- Direct Patient Care
- Vital Sign Monitoring
- Phlebotomy
- Medication administration
- Immunization Administration
- Specimen processing
- Medical knowledge
- Medical Terminology
- EMR / EHR
- Electronic Health Records
- HIPAA Compliance
- Patient scheduling
- Appointment scheduling
- Customer Service
- Basic Life Support
- CPR
Certification
- Everest Institute, M.A certification
- CPR: 3/14/25-3/14/27
- NationalCPRFoundation, BLS certification, 06/23/26, 06/23/27
- Food Handler certification: 2/10/25-2/11/2027
Timeline
Medical Assistant
Legacy Community Health
07.2025 - Current
Medical Assistant
Oak Street Health
02.2024 - 07.2025
Medical Assistant
Bella-Obgyn
02.2020 - 02.2024
Shift Manager
Acceptance Now
11.2017 - 10.2019
Pharmacy Technician
CVS Pharmacy
02.2015 - 10.2021
Shift Manager
Burger King
01.2011 - 11.2014
Medical Assistant
Dr. Scott Pediatrician
11.2009 - 01.2011
High School -
Penn Foster High School
Bachelor of Science - Health Services Management
University of Maryland Global Campus