Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kanesha Henry

Baton Rouge,LA

Summary

Dynamic Sales Manager with a proven track record at Advanced Cellular, excelling in relationship building and sales strategy implementation. Skilled in motivating teams and enhancing client satisfaction, I leverage strong communication and analytical problem-solving abilities to drive revenue growth and achieve ambitious sales goals. Committed to fostering long-lasting client partnerships.

Overview

9
9
years of professional experience

Work History

Sales Manager

Advanced Cellular
01.2019 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Attended industry events and conventions to explain sales opportunities.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions
  • Making sure that my store is hitting goal monthly.

Insurance Agent Assistant /Leasing Agent Assistant

Community Insurnace Group
05.2018 - 11.2019
  • Supported agents with proposal development, enhancing presentation quality and increasing close rates.
  • Handled claims processing efficiently, expediting settlements in a timely manner for satisfied clients.
  • Managed office administrative tasks such as filing, data entry, and correspondence management to maintain an organized workspace.
  • Coordinated with underwriters to facilitate timely and accurate policy issuance for clients.
  • Participated in training sessions to continuously enhance product knowledge and skills in the insurance field.
  • Managed filing system, entered data and completed other clerical tasks.
  • Scheduled showing of homes
  • filed paper work for tenants
  • scheduled appointments

Sales Associate

Tuesday Morning
12.2016 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.

Volunteer

Jewel J Newman
06.2016 - 10.2016
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Fostered sense of community, organizing neighborhood gatherings.
  • Coordinated food drives for improved local food bank stock levels.
  • Helped clients navigate social services system and access needed resources.
  • Kept case files updated, accurate and aligned with requirements.

Education

High School Diploma -

Scotlandville Magnet High
Baton Rouge, LA
05.2018

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Positive and upbeat
  • Account management
  • Analytical problem solver
  • CRM software
  • POS expert
  • Data analysis
  • Contact follow-up

Languages

English

Timeline

Sales Manager

Advanced Cellular
01.2019 - Current

Insurance Agent Assistant /Leasing Agent Assistant

Community Insurnace Group
05.2018 - 11.2019

Sales Associate

Tuesday Morning
12.2016 - 08.2017

Volunteer

Jewel J Newman
06.2016 - 10.2016

High School Diploma -

Scotlandville Magnet High

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Kanesha Henry