Karen Baker
Jackson
Summary
Dynamic retail professional with extensive experience at Oakpoint Market, excelling in employee training and performance reviews. Proven track record in enhancing team efficiency and ensuring compliance with industry standards. Skilled in cash register operation and customer service, consistently delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cashier
sourthern belle casino
Saint Francisville
03.2023 - 11.2024
Manager
oakpoint market
Central
05.2020 - 01.2023
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted performance reviews for team members.
- Ensured compliance with regulatory requirements and industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Manager
Dollar General
Saint Francisville
01.2017 - 01.2020
Education
High School Diploma -
Temple Baptist
Baton Rouge, LA04-1989
Skills
- Customer service
- Employee training
- Performance reviews
- Cash register operation
- Point of sale systems
- Inventory management
- Sales transactions
- Team building
- Time management
- Money handling
- Multitasking and organization
- Payment processing
- Daily reporting
- Cash drawer balancing
- Dependability and reliability
- Cleaning and sanitizing
- Product knowledge
- Sales expertise
- Merchandise exchange
- Point-of-sale system
- Attention to detail
- Merchandise restocking
Timeline
Cashier
sourthern belle casino
03.2023 - 11.2024
Manager
oakpoint market
05.2020 - 01.2023
Manager
Dollar General
01.2017 - 01.2020
High School Diploma -
Temple Baptist
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