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Experienced with handling high-volume cash transactions and ensuring accuracy in financial reporting. Utilizes customer service skills to enhance guest satisfaction and loyalty. Knowledge of security protocols and regulatory compliance in financial operations.

Demonstrates exceptional customer service and strong numerical skills, fostering a friendly and approachable environment. Proven ability to manage transactions with accuracy and efficiency, ensuring seamless operations. Strong communication and interpersonal skills enhance interactions with colleagues and customers, contributing to a positive experience.

Customer Service Representative with 8+ years of experience in cash handling and gaming regulation compliance, showcasing strong attention to detail and conflict resolution skills. Proficient in analyzing financial trends and collaborating effectively with teams to enhance operational efficiency and customer satisfaction. Aspires to continue leveraging analytical skills to optimize processes and improve service delivery.

Grew up in Mission South Dakota playing team sports and working with my families restaurant up until I left for college before realizing I just want to work.

Karen Monceaux

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Casino Cashier

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