Kaíren Murphy
New Orleans
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
Sales and Service Specialist/Assistant Manager
Bridgestone Firestone
02.2026 - Current
- Delivered exceptional customer service, fostering strong relationships and ensuring customer satisfaction.
- Assisted in training new team members on product knowledge and sales techniques.
- Analyzed customer needs to recommend appropriate products and services, enhancing sales outcomes.
- Collaborated with cross-functional teams to streamline operations and improve service delivery processes.
Automotive Detailer
Enterprise Rent-A-Car
01.2025 - 10.2026
- Conducted comprehensive interior and exterior detailing of vehicles to ensure cleanliness and presentation standards.
- Utilized industry-standard cleaning tools and products to maintain quality and consistency across all vehicle types.
- Implemented efficient cleaning processes that reduced turnaround time for vehicle preparation.
- Trained new staff on detailing procedures, safety protocols, and equipment usage to enhance team performance.
Unarmed Security Guard Supervisor
L&R Security Services
03.2024 - 10.2024
- Addressed customer complaints in a polite and professional manner while adhering to company policies and procedures.
- Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Conducted daily security checks of the premises, equipment, and vehicles.
Sales Associate/ Assistant Manager
AutoZone
04.2023 - 02.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays to optimize store layout and accessibility.
- Processed sales transactions efficiently, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to achieve sales goals and improve customer satisfaction metrics.
- Trained new associates on customer service standards and operational procedures for consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Valet Supervisor
Premiumparking
01.2023 - 07.2023
- Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
- Followed company policies related to guest satisfaction standards and procedures.
- Managed the flow of traffic around the property by directing cars to available spaces.
- Assisted customers with their luggage to and from their vehicles.
- Greeted guests upon arrival and provided exceptional customer service.
- Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
- Greeted customers and opened doors for them upon arrival.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Coordinated team of valets handling car parking needs for regular guests and special event parking.
Sales Associate
Footaction
08.2021 - 05.2022
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Demonstrated product features and benefits for customers' needs.
- Organized stockroom shelves according to size, color or style.
Valet Captain
Ace Parking
11.2021 - 04.2022
- Participated in weekly meetings with other supervisors to discuss operational issues.
- Assisted with hiring processes such as interviewing candidates and conducting background checks.
- Coordinated special events that required additional staffing or resources.
Package Handler
United Parcel Service, UPS
03.2020 - 01.2022
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Organized packages according to type, size, destination, and other specifications.
- Maintained a clean work environment by removing debris from the loading dock area.
- Labeled parcels accurately according to company guidelines.
Assistant Manager
Foot Locker
05.2017 - 07.2020
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Created reports on sales trends, inventory levels, and financial data.
- Resolved conflicts between team members in an effective manner.
Clerk
Studio BE Art Museum
06.2019 - 07.2019
- Assisted customers with inquiries and complaints in a professional manner.
- Maintained inventory levels of office supplies and equipment as needed.
- Scanned documents into digital formats ensuring accuracy of content.
- Processed customer payments accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Entered data into computer systems accurately and efficiently.
Sales Associate
Steven Madden
04.2018 - 02.2019
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
Security Forces Member
Dave & Buster's
02.2018 - 11.2018
- Ensured compliance with applicable regulations governing the use of force by security personnel.
- Advised management on best practices related to physical security measures.
- Analyzed data gathered from surveillance activities in order to identify trends or patterns which may indicate potential risks.
Intern
VA Hospital Inc
06.2018 - 07.2018
- Prepared reports summarizing project progress and results for management review.
- Maintained accurate records of all activities performed throughout internship period.
- Helped maintain applicant tracking systems and recruiting metrics.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Assessed company operations for compliance with safety standards.
- Analyzed key performance indicators to identify effective strategies.
Crew Member
Wendy's
07.2017 - 07.2018
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Maintained an organized work area to ensure efficient operations.
- Adhered to health department regulations regarding food handling procedures.
Education
Some College (No Degree) - Business Marketing
Southeastern Louisiana University
Hammond, LASome College (No Degree) - Buisness Marketing
Delgado Community College
New Orleans, LAHigh School Diploma -
Walter L. Cohen College Prep
New Orleans, LA05.2019
Skills
- Emergency Response
- Detainment
- Facility Security
- Evidence storage
- Situational Awareness
- Physical Fitness
- Maintaining confidentiality
Languages
English
Timeline
Sales and Service Specialist/Assistant Manager
Bridgestone Firestone
02.2026 - Current
Automotive Detailer
Enterprise Rent-A-Car
01.2025 - 10.2026
Unarmed Security Guard Supervisor
L&R Security Services
03.2024 - 10.2024
Sales Associate/ Assistant Manager
AutoZone
04.2023 - 02.2024
Valet Supervisor
Premiumparking
01.2023 - 07.2023
Valet Captain
Ace Parking
11.2021 - 04.2022
Sales Associate
Footaction
08.2021 - 05.2022
Package Handler
United Parcel Service, UPS
03.2020 - 01.2022
Clerk
Studio BE Art Museum
06.2019 - 07.2019
Intern
VA Hospital Inc
06.2018 - 07.2018
Sales Associate
Steven Madden
04.2018 - 02.2019
Security Forces Member
Dave & Buster's
02.2018 - 11.2018
Crew Member
Wendy's
07.2017 - 07.2018
Assistant Manager
Foot Locker
05.2017 - 07.2020
High School Diploma -
Walter L. Cohen College Prep
Some College (No Degree) - Business Marketing
Southeastern Louisiana University
Some College (No Degree) - Buisness Marketing
Delgado Community College