Karli Lachney
Marksville
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist/Office Secretary
Cenla Heating & Cooling
01.2023 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Daily management of business bank accounts, bookkeeping, monthly write up services, running payroll
- Completed daily logs for management review.
Medical Scribe/Front Desk Receptionist
Cottonport Family Clinic
07.2021 - 12.2022
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
Marksville High School
Marksville, LA05-2021
Certified Nursing Assistant -
CLTCC Ward H. Nash Avoyelles Campus
Cottonport, LA05-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- bookkeeping
- Quickbooks
- Verbal and written communication
- Scheduling appointments
Certification
- First Aid Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Receptionist/Office Secretary
Cenla Heating & Cooling
01.2023 - 01.2025
Medical Scribe/Front Desk Receptionist
Cottonport Family Clinic
07.2021 - 12.2022
High School Diploma -
Marksville High School
Certified Nursing Assistant -
CLTCC Ward H. Nash Avoyelles Campus
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