Karmen Parrish
New Orleans
Summary
Resourceful Bartender known for high productivity and efficient task completion. Skilled in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
12
12
years of professional experience
Work History
Bartender
The Gallows Speakeasy
Brandon
10.2023 - Current
- Operate cash register, processing transactions efficiently with Point of Sale (POS) system.
- Manage bar area, cocktail recipe design and menu including inventory, regulation compliances, and customer relationships, providing exceptional customer service.
- Extensive knowledge of bar and menu options to recommend food and drinks to patrons based on preference, pairings, and special promotions.
Guest Service Representative
Hampton Inn By Hilton
Flowood
11.2022 - Current
- Greet guests, provide personalized support to meet unique needs, and promote brand loyalty using Hilton's Kipsu guest messaging.
- Resolve amenity-related issues, service maintenance, and document actions in the hotel system, Property Engagement Platform (PEP). Invite guests to join the Hilton Honors Membership Program to stay connected with promoted service standards while conducting check-in registration.
- Answer calls, emails, customer support, reservation assistance, and provide hotel service information, amenities, local attractions, and events.
Bartender
Legacy Kitchen's Tacklebox
New Orleans
02.2019 - 03.2020
- Fostered interpersonal skills with mixology knowledge to provide superior, memorable customer experiences.
- Operated the cash register and point of sale (POS) system for transactions and provided proper change for cash transactions.
- Managed the bar area, cocktail menu, and design; tracked inventory, upheld regulation compliance, and built customer relationships with local and visiting customers.
Beverage Supervisor
Centerplate, A Sodexo
New Orleans
11.2013 - 03.2020
- Performed warehouse clerk duties, including receiving, picking, packing, and inventory recording of bar service supplies.
- Maintained operations in full compliance with state, NBA, and NFL alcohol service standards, legal requirements, and health code regulations.
- Verified bar service supplies, for purchase product, consumption cups, liquor and merchandise received by the bar departments of the Mercedes-Benz Superdome and Smoothie King Center facilities.
Lead Bartender
A/C Marriott
New Orleans
10.2017 - 03.2019
- Performed opening and closing procedures and duties, generated sales reports, verified the cash drawer, and inventory.
- Correlated current local events, promoted older products by creating new drink menu items, daily themes, and updated beverage and food selections with core standards.
- Managed the bar area, created cocktail designs and menus, handled inventory, ensured regulation compliance, and maintained customer relationships.
Bartender/Event Coordinator
New Orleans Yacht Club-NOYC
New Orleans
10.2012 - 08.2016
- Maintained knowledge of club bar and food options, and prepared drinks, wine, beer, and specialty cocktails within a private setting for yacht club members, guests of club members, and visitors of the local sailing community.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations, and race or regatta registration processes.
- Planned event coordination, organized event logistics, scheduling, and accommodations.
Education
Bachelor of Science - Business Administration
University of New Orleans
New Orleans, LA12-2013
Skills
- Proficient in mixology
- Engaging personality
- Clear and effective communication
- Hospitality and accommodation
- Aloha POS
- Service-oriented mindset
- Hospitality service expertise
- Basic accounting
Professional Organizations
- ROC UNITED-Gulf Coast, New Orleans, LA.
- The Barman's Fund.
- Tales From the Cocktail, Tales From the Toddy Fellowship's
- BarSmarts by Pernod Ricard, USA.
- United States Bartenders Guild
Timeline
Bartender
The Gallows Speakeasy
10.2023 - Current
Guest Service Representative
Hampton Inn By Hilton
11.2022 - Current
Bartender
Legacy Kitchen's Tacklebox
02.2019 - 03.2020
Lead Bartender
A/C Marriott
10.2017 - 03.2019
Beverage Supervisor
Centerplate, A Sodexo
11.2013 - 03.2020
Bartender/Event Coordinator
New Orleans Yacht Club-NOYC
10.2012 - 08.2016
Bachelor of Science - Business Administration
University of New Orleans
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