Karra Guillory
Sulphur
Summary
Results-driven Grocery Manager known for exceptional productivity and efficiency in managing store operations. Specialize in inventory management, customer service excellence, and team leadership to ensure smooth store functioning. Excel in communication, problem-solving, and adaptability, leveraging these skills to meet and exceed business goals.
Overview
5
5
years of professional experience
Work History
Grocery Manager
Rouses Market
Sulphur
10.2023 - Current
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Evaluated employee performance regularly and provided feedback on areas for improvement.
- Resolved customer complaints in a courteous and professional manner.
Front End Associate
Rouses Market
Sulphur
10.2023 - Current
- Greeted customers warmly and directed them to appropriate store sections.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Resolved customer complaints, guided them, and provided relevant information.
Lead Front End Associate
Market Basket
Vinton
05.2020 - 10.2023
- Handled cash, credit, and debit transactions accurately and efficiently.
- Maintained records related to sales for store management.
- Stocked shelves with new inventory according to established guidelines.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Computed purchases and received and processed cash or credit payment.
- Bagged, boxed, or wrapped merchandise carefully and efficiently.
Education
High School Diploma -
Sulphur High School
Sulphur, LA05-2017
MBA - Financial Analysis
McNeese State University
Lake Charles, LASkills
- Inventory management
- Merchandise ordering
- Employee evaluation
- Customer complaint resolution
- Cash handling
- Sales record maintenance
- Customer retention
- Multitasking Abilities
Timeline
Grocery Manager
Rouses Market
10.2023 - Current
Front End Associate
Rouses Market
10.2023 - Current
Lead Front End Associate
Market Basket
05.2020 - 10.2023
High School Diploma -
Sulphur High School
MBA - Financial Analysis
McNeese State University
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