Kasey Granger
Baton Rouge
Summary
Twenty years of experience in the restaurant industry (in almost all positions) has taught the necessity of taking in large amounts of information and processing them into constructive ideas and systems. A broad knowledge of food and beverage, in addition to being a quick thinker and problem solver, allows the ability to grasp the flow and shift of a restaurant.
Overview
13
13
years of professional experience
Work History
General Manager
Jefferson St Greenroom
01.2023 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server
Mazen Grill
08.2022 - 12.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Assistant Manager
Prejean's Cajun Restaurant
02.2021 - 08.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established and organized bar program/ menu, including prep/ cleaning schedules and steps of service
- Responsible for all money transactions, including employee pay-outs, pay-ins, credit card batches, and vendors.
- Adjusted large tables seating arrangements to be flexible with table size, adding $1500-$3000 possible extra revenue.
Assistant Manager/Bar Manager
Central Pizza
02.2018 - 02.2021
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events. This includes wine diners and themed "cocktail tours" attended by ticket purchase only.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Standardized all drink recipes among all servers and bartenders, increasing every drink's profitability by 5-15%.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Consulted with managers to organize special events and promotions.
Assistant Manager/Bar Manager
Charity Case Lounge
06.2017 - 12.2017
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Booked majority of musicians that played piano bar during the week
- Designed bar program and cocktail menu, including steps of service, layout and order guide.
Head Bartender
Pamplona Tapas Bar & Restaurant
08.2011 - 06.2017
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Prepared and made everything in house, including tonics, syrups, soda waters and all fruit juices.
- Established prep schedule preventing up to 20-30% waste, saving money and insuring consistent quality for customers.
- Developed drink menus seasonally and weekly drink specials.
Education
Associate of Arts - Literature
University of Louisiana At Lafayette
Lafayette, LA2007
High School Diploma -
Lafayette High School
Lafayette, LA05.2002
Skills
- Staff Supervision
- Sales growth
- Training
- Employee performance evaluations
- Operations management
- Financial Administration
- Project Management
- Advertising and marketing
- Operations Oversight
Accomplishments
- Supervised team of 200 staff members.
- Nominated for best bartender multiple times in The Times of Acadiana and The Independent.
- Won bost best bar program and best cocktails in The Times of Acadiana.
- Attended Tale of the Cocktails three times, and attended classes learning modern management and bartending techniques from some of the most respected people in their field
Timeline
General Manager
Jefferson St Greenroom
01.2023 - Current
Server
Mazen Grill
08.2022 - 12.2022
Assistant Manager
Prejean's Cajun Restaurant
02.2021 - 08.2022
Assistant Manager/Bar Manager
Central Pizza
02.2018 - 02.2021
Assistant Manager/Bar Manager
Charity Case Lounge
06.2017 - 12.2017
Head Bartender
Pamplona Tapas Bar & Restaurant
08.2011 - 06.2017
Associate of Arts - Literature
University of Louisiana At Lafayette
High School Diploma -
Lafayette High School
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