Kasey meaux
Kaplan
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Outside Sales Representative
Better Pumps and Solutions
201 Jared Dr Broussard LA
02.2022 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Branch Manager/Service Manager/Service Technician
Better Pumps and Solutions
201 Jared Dr Broussard LA
10.2014 - 02.2022
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
- Met with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Coordinated with other departments to maintain streamlined and productive workflow.
Education
GED -
North Vermilion High School
Maurice, LASkills
- Relationship building
- Motivated team player
- Problem-solving
- Team leadership
- Territory management
- Business development
- Relationship cultivation
- Client relationship development
- Computer skills
Timeline
Outside Sales Representative
Better Pumps and Solutions
02.2022 - Current
Branch Manager/Service Manager/Service Technician
Better Pumps and Solutions
10.2014 - 02.2022
GED -
North Vermilion High School