Ka'Sheena Daniels
New Orleans
Summary
Results-driven Accounts Receivable Clerk with expertise in communication, problem-solving, and customer service. Proven ability to efficiently manage accounts, ensuring timely payment collections and accurate record maintenance. Dedicated financial professional with a strong background in accounts management and customer service. Known for exceptional attention to detail and effective team collaboration, contributing to seamless month-end closing processes and operational efficiencies. Detail-oriented Accounts Receivable Clerk skilled in financial reconciliation and customer relations. Successfully supported billing procedures and internal audits, enhancing operational efficiency and promoting positive client experiences.
Overview
16
16
years of professional experience
Work History
Accounts Receivable Clerk
Sewerage & Water Board of New Orleans
New Orleans
04.2023 - 08.2025
- Processed customer invoices and ensured timely payment collection.
- Maintained accurate customer account records and transaction histories.
- Collaborated with sales teams to address billing issues effectively.
- Assisted in month-end closing procedures and reconciliations.
- Supported internal audits by providing necessary documentation and reports.
Leasing Consultant
Hri Properties
New Orleans
07.2020 - 04.2023
- Conducted property tours for prospective tenants, showcasing amenities and community features.
- Managed lease agreements and ensured compliance with company policies and regulations.
- Coordinated move-in and move-out processes for residents, ensuring smooth transitions.
- Addressed tenant inquiries and resolved issues promptly to maintain tenant satisfaction.
- Developed strong relationships with tenants to foster a positive living environment.
Night Auditor
The Whitney Hotel
New Orleans
09.2020 - 12.2021
- Managed nightly financial reports and reconciled daily transactions.
- Conducted audits of cash drawers and verified accuracy of funds.
- Coordinated with housekeeping to ensure room availability for incoming guests.
- Monitored security systems to ensure safety of guests and property.
- Communicated with management about operational issues and guest feedback.
Accounts Payable Clerk
IV Waste
New Orleans
10.2019 - 08.2020
- Prepared checks for payment of vendor invoices on a timely basis.
- Entered data into accounting system to maintain accurate financial records.
- Maintained accounts payable files and records in an organized manner.
- Assisted with month-end closing activities as needed.
- Prepare payment batches for approval and processing.
Customer Support Specialist
PosiGen
Metairie
10.2018 - 10.2019
- Resolved customer complaints through effective communication and problem-solving techniques.
- Documented customer interactions in the support ticketing system for future reference.
- Assisted customers with product inquiries and service-related issues.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Maintained knowledge of product offerings and updates to provide accurate information to customers.
Claims Administrator
CCMSI
Metairie
01.2016 - 11.2018
- Reviewed documentation to verify claim eligibility and ensure proper handling.
- Processed claims efficiently using proprietary software for accuracy and compliance.
- Coordinated with insurance adjusters to resolve claim discrepancies promptly.
- Communicated with clients to gather necessary information for claims processing.
- Maintained up-to-date records in the claims management system for all cases.
Data Entry Clerk
Express Professionals
Metairie
09.2014 - 12.2015
- Reviewed documents for completeness and corrected discrepancies as needed.
- Organized and maintained physical and digital filing systems efficiently.
- Utilized spreadsheet software to track and manage data effectively.
- Monitored data entry processes to ensure adherence to company standards.
- Entered data accurately into company databases and management systems.
Cashier Team Lead
Walmart
Marrero
11.2012 - 09.2014
- Trained new cashiers on register systems and customer service standards.
- Managed cash drawer accuracy and resolved discrepancies daily.
- Ensured compliance with company policies and safety regulations consistently.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
Sales Associate
Forever 21
Gretna
01.2010 - 11.2012
- Assisted customers with product selection and inquiries.
- Maintained store organization and visual merchandising standards.
- Handled customer complaints and resolved issues effectively.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Criminal Justice
Delgado Community College
New Orleans, LA05-2027
High School Diploma -
Renew Accelerated High School
New Orleans, LA06-2014
Skills
- Data analysis
- Problem resolution
- Customer service
- Effective communication
- Financial reconciliation
- Property management
- Collections management
- Accounts receivable software
- Time management
- Aging report analysis
- Vendor relationship management
- Bank deposits
- Microsoft Excel
Timeline
Accounts Receivable Clerk
Sewerage & Water Board of New Orleans
04.2023 - 08.2025
Night Auditor
The Whitney Hotel
09.2020 - 12.2021
Leasing Consultant
Hri Properties
07.2020 - 04.2023
Accounts Payable Clerk
IV Waste
10.2019 - 08.2020
Customer Support Specialist
PosiGen
10.2018 - 10.2019
Claims Administrator
CCMSI
01.2016 - 11.2018
Data Entry Clerk
Express Professionals
09.2014 - 12.2015
Cashier Team Lead
Walmart
11.2012 - 09.2014
Sales Associate
Forever 21
01.2010 - 11.2012
Criminal Justice
Delgado Community College
High School Diploma -
Renew Accelerated High School
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