Summary
Work History
Education
Skills
Timeline
Generic

Katherine Castro

Terrytown

Summary

Dedicated Housekeeping Room Attendant with a proven track record at Exclusive Staffing (Sheraton Hotel), excelling in customer service and guest relations. Enhanced guest satisfaction through meticulous cleaning and attention to detail, ensuring well-stocked rooms and pristine environments. Skilled in sanitizing surfaces and creating positive impressions, contributing to the hotel's commitment to excellence.

Work History

Housekeeping Room Attendant

Exculsive Staffing(Sheraton Hotel)
04.2025 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Education

Jose Valetin Vasquez
Honduras

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping

Timeline

Housekeeping Room Attendant

Exculsive Staffing(Sheraton Hotel)
04.2025 - Current

Jose Valetin Vasquez
Katherine Castro