Katherine Dunn
Baton Rouge
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed as Director of First Impressions at Chabert Insurance of Baton Rouge. Proven ability in client account management and payment collection, consistently enhancing client satisfaction and operational efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Director of First Impressions
Chabert Insurance of Baton Rouge
Baton Rouge
07.2025 - Current
- Welcomed clients and visitors with a warm, friendly demeanor.
- Managed front desk operations and coordinated office communications effectively.
- Handled incoming calls, directing them to appropriate staff as needed.
- Obtained and processed payments from clients for products and services.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Server
Stab's Prime Steak and Seafood
Baton Rouge
12.2024 - 06.2025
- Engaged in upselling techniques to enhance guest dining experience.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional customer service in a fast-paced dining environment.
Preschool Teaching Assistant
Country Day School of Baton Rouge
Baton Rouge
03.2024 - 12.2024
- Assisted with classroom activities, such as reading stories and playing games, to support the development of preschool-aged children.
- Assisted with dressing, toileting, feeding, diapering and napping routines for young children.
- Kept classrooms and play areas tidy and well-organized for safety.
Server
Twin Peaks
Baton Rouge
12.2023 - 03.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Childcare Assistant
Corbin Early Childhood Center
Prairieville
04.2023 - 12.2023
- Assisted in providing a safe and nurturing environment for children of varying ages.
- Maintained a secure environment for all children, following established safety standards.
Hostess
Geisha Sushi with a Flair
Prairieville
05.2022 - 04.2023
- Answered phone calls to take reservations, to-go orders, and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Assisted in seating guests and managing the wait list.
Education
High School Diploma -
Dutchtown High School
Prairieville05-2023
Some College (No Degree) - Business Administration
Louisiana State University
Baton RougeSkills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Client account management
- Reservation coordination
- Payment collection
References
References available upon request
Timeline
Director of First Impressions
Chabert Insurance of Baton Rouge
07.2025 - Current
Server
Stab's Prime Steak and Seafood
12.2024 - 06.2025
Preschool Teaching Assistant
Country Day School of Baton Rouge
03.2024 - 12.2024
Server
Twin Peaks
12.2023 - 03.2024
Childcare Assistant
Corbin Early Childhood Center
04.2023 - 12.2023
Hostess
Geisha Sushi with a Flair
05.2022 - 04.2023
High School Diploma -
Dutchtown High School
Some College (No Degree) - Business Administration
Louisiana State University