Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Laboratory Technician
Hoh-Pak
09.2022 - Current
Increased sample throughput by optimizing workflow and efficient use of resources.
Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Troubleshot and resolved equipment and process issues.
Provided expert guidance on troubleshooting equipment issues, minimizing downtime and disruptions.
Prepared and assured accuracy of standards and reagents needed for analyses.
Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Maintained documentation on tests performed in lab.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Bartender
Cantina's Downtown
New Iberia
06.2020 - Current
Crafted cocktails and beverages based on customer preferences and seasonal ingredients.
Provided exceptional customer service in high-volume bar environment.
Maintained cleanliness and organization of bar area and equipment.
Managed inventory of supplies, ensuring timely restocking of essential items.
Implemented bar promotions to enhance customer engagement and satisfaction.
Resolved customer complaints efficiently, ensuring a positive experience for all patrons.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Developed good working relationships with fellow employees through effective communication.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Resolved customer complaints in a professional manner.
Maintained inventory of liquor, beer, wine, and other beverage items.
Trained new bartenders on drink preparation and upselling techniques.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Checked identification cards for proof of age prior to serving alcohol beverages.
Provided drink suggestions to customers based on their preferences.
Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Bartender
Napoleon's Downtown
New Iberia
11.2019 - 04.2023
Crafted cocktails and beverages based on customer preferences and seasonal ingredients.
Provided exceptional customer service in high-volume bar environment.
Maintained cleanliness and organization of bar area and equipment.
Managed inventory of supplies, ensuring timely restocking of essential items.
Resolved customer complaints efficiently, ensuring a positive experience for all patrons.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Resolved customer complaints in a professional manner.
Checked identification cards for proof of age prior to serving alcohol beverages.
Medical Assistant / Surgery Assistant
Iberia Dermatology Dr. Patout
04.2008 - 12.2019
Inventory/ Ordering supplies
Assisting with medical procedures; biopsies, minor surgeries, chemical peels, suture removal