Kathryn Mitchell
Baton Rouge,LA
Summary
Strategic social work professional with MBA and MSW, specializing in behavioral health and mental health services. Expertise in crisis intervention, treatment planning, and interdisciplinary collaboration enhances client advocacy and case management. Leverages clinical knowledge alongside business and analytical skills to improve client outcomes and operational efficiency.
Overview
13
13
years of professional experience
Work History
MSW Student Intern
Foundation X Behavioral Health LLC
Baton Rouge, LA
07.2025 - 06.2026
- Conducted comprehensive client assessments and intake interviews to inform treatment plans
- Assisting with treatment planning and case management
- Provided emotional support and psychoeducation to empower clients in their recovery
- Facilitating or co-leading support groups and therapy sessions
- Documented detailed progress notes, assessments, and referrals to enhance continuity of care
- Connecting clients with community resources and services
- Participating in supervision, team meetings, and trainings
- Advocating for clients and promoting social justice and ethical practice
- Applying the National Association of Social Workers Code of Ethics in practice
Head Cashier
Lowe's Home Improvement
Baton Rouge, LA
08.2023 - Current
- Supervised cashiers, ensuring adherence to customer service standards and operational procedures.
- Managed daily cash handling tasks, including deposits and balancing registers for accuracy.
- Trained new cashiers on register operations, customer interactions, and store policies.
- Resolved customer inquiries and complaints efficiently to maintain high satisfaction levels.
- Collaborated with management on staffing needs to optimize checkout efficiency during peak hours.
Investor Accountant
SNSC Corporations
Baton Rouge, LA
03.2023 - Current
- Compiled monthly investor audit reports and maintained detailed investor Excel spreadsheets for effective reporting.
- Utilized financial statements to identify risk areas, calculated financial ratios, and estimated liquidity and default risks to inform strategic decision-making.
- Managed monthly company budgets, prepared accounting remittances, and reconciled bank statements to ensure financial accuracy.
Mental Health Professional
HCO Behavioral Health
Baton Rouge, LA
06.2025 - 11.2025
- Render individual Psychosocial Rehabilitation (PSR) services to both adolescent and adult clients;
- Assist clients in developing goals for treatment;
- Assist clients in restoring, rehabilitating, and developing social and interpersonal skills;
- Identify, enhance, and establish support networks, community awareness, coping strategies, and improve functioning in the individuals' social environments (home, work, school);
- Help restore, rehabilitate, and support the development of daily living skills;
- Help improve each client's self-management of the negative effects of psychiatric or emotional symptoms;
- Assists clients in identifying, effectively responding to or avoiding identified precursors (triggers) that lead to functional impairments;
- Provide crisis intervention to ensure the safety of the client and others;
Mental Health Professional
Foundation X Behavioral Health LLC
Baton Rouge, LA
03.2025 - 06.2025
- Provide one-on-one and group PSR services to clients based on individualized treatment plans.
- Teach and support daily living skills, coping strategies, and problem-solving techniques.
- Assist clients in improving socialization, emotional regulation, and community integration.
- Support clients in setting and achieving personal goals related to employment, education, and social engagement.
- Document session notes, progress reports, and treatment updates in compliance with company and state guidelines.
- Collaborate with licensed therapists, case managers, and medical professionals to ensure continuity of care.
- Attend supervision meetings and training as required.
- Provided individual and group therapy sessions to clients with mental health challenges.
- Collaborated with multidisciplinary teams to ensure comprehensive client care.
Parent Support Specialist
Behavioral Services of Louisiana
Baton Rouge, LA
04.2021 - 12.2022
- Applied evidence-based parenting models to train and educate parents on specialized childcare techniques, enhancing their caregiving skills.
- Delivered in-home and community-based support and coaching to empower parents of children with severe emotional/behavioral disorders.
- Partnered with clinical staff to create comprehensive service plans and track service outcomes for each case, ensuring alignment with client needs.
Financial Analyst
Postlethwaite & Netterville
Baton Rouge, LA
06.2020 - 12.2022
- Analyzed financial data to identify trends and inform strategic decision-making.
- Developed comprehensive financial models to support budgeting and forecasting processes.
- Collaborated with cross-functional teams to enhance reporting accuracy and efficiency.
- Implemented process improvements that increased operational efficiency within the finance department.
Medical Assistant (Floater)
Baton Rouge Clinic
Baton Rouge, LA
08.2016 - 11.2017
- Assisted in patient intake and registration processes to ensure accurate record-keeping.
- Performed routine clinical tasks, including vital sign measurements and basic lab procedures.
- Supported physicians during examinations and minor surgical procedures to enhance patient care quality.
- Educated patients on treatment plans and medication usage to improve health outcomes.
ICU Unit Secretary
Ochsner Medical Center
New Orleans, LA
12.2013 - 08.2015
- Directed visitors and calls, ensuring inquiries were handled by appropriate staff.
- Ordered supplies, managed inventory, and prepared patient intake and insurance documentation.
- Maintained medical records and correspondence via mail, email, and fax.
- Coordinated communication between medical staff, patients, and families to facilitate care delivery.
- Managed patient admissions and discharges, ensuring accurate documentation and timely processing.
Education
Master of Social Work - Social Work
Chamberlain University
Chicago, IL06-2026
MBA - Business Administration
Upper Iowa University
Fayette, IA12-2020
Bachelor of Science - Human Services
Upper Iowa University
Fayette, IA12-2018
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Team leadership
- Training and coaching
- Verbal/written communication
- Crisis management
- Stress management
- Employee engagement and motivation
- Team discipline management
- Problem-solving
- Team collaboration
Timeline
MSW Student Intern
Foundation X Behavioral Health LLC
07.2025 - 06.2026
Mental Health Professional
HCO Behavioral Health
06.2025 - 11.2025
Mental Health Professional
Foundation X Behavioral Health LLC
03.2025 - 06.2025
Head Cashier
Lowe's Home Improvement
08.2023 - Current
Investor Accountant
SNSC Corporations
03.2023 - Current
Parent Support Specialist
Behavioral Services of Louisiana
04.2021 - 12.2022
Financial Analyst
Postlethwaite & Netterville
06.2020 - 12.2022
Medical Assistant (Floater)
Baton Rouge Clinic
08.2016 - 11.2017
ICU Unit Secretary
Ochsner Medical Center
12.2013 - 08.2015
Master of Social Work - Social Work
Chamberlain University
MBA - Business Administration
Upper Iowa University
Bachelor of Science - Human Services
Upper Iowa University