Katie Jackson
Executive Housekeeping Manager
Shreveport
Summary
Results-driven operations and hospitality leader with 3+ years of hotel management experience and over 10 years of administrative expertise. Proven ability to lead large teams, improve departmental efficiency, and manage complex operations under pressure. Experienced in budgeting, staff development, and large-scale project oversight, including multimillion-dollar renovations. Highly organized and dependable professional with strong customer service skills and a proven commitment to reliability and loyalty. Demonstrates a positive attitude, adaptability, and a willingness to learn, with a focus on continuous growth.
Overview
4
4
years of professional experience
Work History
Executive Housekeeper
Homewood Suites by Hilton
03.2023 - Current
- Oversee housekeeping operations for 30+ employees
- Manage scheduling, staffing, and timekeeping
- Led $10M renovation while maintaining operations
- Restructured department for improved efficiency
Administrative Assistant
SNA Contracting
05.2022 - 03.2023
- Supported daily operations and federal contract bidding
- Prepared proposals and maintained compliance documentation
Education
Associate of Applied Science - Business And Office Technology
Bossier Parish Community College
Bossier City, LA 05.2001 -
Skills
- Strategic leadership
- Operational efficiency management
- Financial planning
- Employee training
- Strong organizational skills
- Effective problem resolution
- Inventory control
- Workforce planning
- Task delegation
- Quality assurance
Timeline
Executive Housekeeper
Homewood Suites by Hilton
03.2023 - Current
Administrative Assistant
SNA Contracting
05.2022 - 03.2023
Associate of Applied Science - Business And Office Technology
Bossier Parish Community College
05.2001 -
Education & Certifications
- Business & Office Technologies Coursework
- Records Management Certification
- High School Diploma