Katie Mixon
Chatham
Summary
Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with ideas and ensure client satisfaction.
I have experienced leadership and prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Beauty Consultant
Ulta
12.2024 - Current
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted consultations to understand client's desired look.
Team Lead
Mortgage Contracting Services LLC
10.2015 - 05.2022
- Monitor and process bids from individual contractors by following investor guidelines
- Maintain documentation regarding property inspection
- Ensured all property orders and placed and returned by guidelines
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Prison Guard
LaSalle Corrections
02.2014 - 11.2015
- Facilitated safe transportation of inmates between facilities or during off-site appointments, minimizing potential risks during transit.
- Updated record-keeping systems regularly, contributing to accurate tracking of inmate populations and efficient allocation of resources within the facility.
- Expedited response times in emergency situations by maintaining open lines of communication with fellow officers and following established protocols diligently.
Customer Service Representative
Combined Customer Care
03.2012 - 02.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Applied Science - License Practical Nurse
Central Louisiana Technical Community College
Winnfield, LA05-2025
Associate of Applied Science - Genral Studies-Business
Louisiana Delta Community College
Monroe, LA05.2022
Patient Care Techninican -
Louisiana Delta Community College
Monroe, LA05.2014
High School Diploma -
Weston High School
Jonesboro05-2010
Skills
- Communication
- Teamwork Skills
- Coaching and mentoring
- Conflict resolution
- Customer focus
Certification
- Stop the Bleed Course-American College of Surgeons, Committee on Trauma
- CPR/AED Certification
Timeline
Beauty Consultant
Ulta
12.2024 - Current
Team Lead
Mortgage Contracting Services LLC
10.2015 - 05.2022
Prison Guard
LaSalle Corrections
02.2014 - 11.2015
Customer Service Representative
Combined Customer Care
03.2012 - 02.2014
Associate of Applied Science - License Practical Nurse
Central Louisiana Technical Community College
Associate of Applied Science - Genral Studies-Business
Louisiana Delta Community College
Patient Care Techninican -
Louisiana Delta Community College
High School Diploma -
Weston High School
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