Katina Boudreaux
New Iberia,LA
Summary
Dynamic Medical Assistant with extensive experience at Fast Pace Urgent Care, excelling in patient-focused care and phlebotomy. Proven ability to enhance patient flow management and maintain HIPAA compliance. A compassionate caregiver dedicated to improving patient outcomes through effective communication and clinical documentation. Certified in BLS, ensuring readiness for emergency procedures.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Fast Pace Urgent Care
05.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for provider's examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation
- Perform EKGs and Blood Draws
- Collect urine specimens for Non Dot and DOT testing
- Collect data for Non DOT and DOT physicals
- Perform Breath Alcohol Testing
Direct Care Worker
Leading Home Care
11.2022 - 03.2024
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented vitals, behaviors, and medications in client medical records.
- Kept clients engaged in social networks and communities for personal health and growth.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Transported clients to medical and dental appointments to provide support.
Eligibility Coordinator 1
Louisiana Department Of Health And Hospitals
02.2017 - 09.2019
- Interviewed applicants and explained scope of different available benefits.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Communicated with people from various cultures and backgrounds on application process.
- Resolved discrepancies with client applications to verify eligibility.
- Assisted clients with accurate eligibility form, application and document completion.
- Assisted clients with completion of applications and paperwork.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
Educational Assistant
Unitech Training Academy
09.2014 - 01.2017
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Mentored and tutored individual students needing additional help.
- Handled class records for attendance, assignment grades and course participation scores.
CPR Instructor
Unitech Training Academy
09.2014 - 01.2017
- Provided immediate and constructive feedback to students individually and as group.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Increased learning initiatives by educating students using CPR methods
Phlebotomist
Our Lady of Lourdes Hospital
05.2012 - 09.2014
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Conducted venipuncture
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Organized daily work based on collection priority.
- Used personal protective equipment correctly to protect coworkers and patients.
Medical Research Assistant
Clinforce LLC - Travel
01.2012 - 04.2013
- Assisted with analysis of research data in collaboration with research department.
- Collected vital information pertinent to the NIEHS study being conducted.
- Collected specimens of blood, obtaining vitals, performing pulmonary function testing, and entering data to complete survey on patients
Education
High School Diploma -
New Iberia Senior High School
New Iberia, LA05.1992
Business Administration And Management
DeVry University
Lisle, ILCertification - Medical Assistant, EKG Technician, & Phlebotomy
Delta College of Arts & Technology
Lafayette, LA03-2007
Skills
- Patient-focused care
- Medical office administration
- Check-in coordination
- Intake control
- Phlebotomy
- Patient flow management
- Medical procedures
- Certified in basic life support (BLS)
- HIPAA compliance
- EKG administration
- Clinical documentation
- Direct patient care
- EMR / EHR
- Reliable team player
- Inventory and supply management
- Medical terminology proficiency
- Patient triage
- Patient assessments
- Suture removal
- CPR
- Emergency procedures
- Lab equipment calibration
- Restocking lab supplies
- Medical terminology knowledge
- EKG set up and monitoring
- Specimens collection and processing
- Compassionate caregiver
- Pulmonary function tests (pfts)
- Vital signs monitoring
- Specimen labeling
- Medical records confidentiality
- Payment collection
- Patient scheduling
Certification
Certified in BLS
Certified in ACLS
Certified to perform Non DOT & DOT Physicals, Drug Screen and
Breath Alcohol Testing
Timeline
Medical Assistant
Fast Pace Urgent Care
05.2024 - Current
Direct Care Worker
Leading Home Care
11.2022 - 03.2024
Eligibility Coordinator 1
Louisiana Department Of Health And Hospitals
02.2017 - 09.2019
Educational Assistant
Unitech Training Academy
09.2014 - 01.2017
CPR Instructor
Unitech Training Academy
09.2014 - 01.2017
Phlebotomist
Our Lady of Lourdes Hospital
05.2012 - 09.2014
Medical Research Assistant
Clinforce LLC - Travel
01.2012 - 04.2013
High School Diploma -
New Iberia Senior High School
Business Administration And Management
DeVry University
Certification - Medical Assistant, EKG Technician, & Phlebotomy
Delta College of Arts & Technology