Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katina Boudreaux

New Iberia,LA

Summary

Dynamic Medical Assistant with extensive experience at Fast Pace Urgent Care, excelling in patient-focused care and phlebotomy. Proven ability to enhance patient flow management and maintain HIPAA compliance. A compassionate caregiver dedicated to improving patient outcomes through effective communication and clinical documentation. Certified in BLS, ensuring readiness for emergency procedures.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Assistant

Fast Pace Urgent Care
05.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for provider's examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation
  • Perform EKGs and Blood Draws
  • Collect urine specimens for Non Dot and DOT testing
  • Collect data for Non DOT and DOT physicals
  • Perform Breath Alcohol Testing

Direct Care Worker

Leading Home Care
11.2022 - 03.2024
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Documented vitals, behaviors, and medications in client medical records.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe, and well-organized patient environment.
  • Transported clients to medical and dental appointments to provide support.

Eligibility Coordinator 1

Louisiana Department Of Health And Hospitals
02.2017 - 09.2019
  • Interviewed applicants and explained scope of different available benefits.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Communicated with people from various cultures and backgrounds on application process.
  • Resolved discrepancies with client applications to verify eligibility.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Assisted clients with completion of applications and paperwork.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to learn quickly and adapt to new situations.

Educational Assistant

Unitech Training Academy
09.2014 - 01.2017
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Mentored and tutored individual students needing additional help.
  • Handled class records for attendance, assignment grades and course participation scores.

CPR Instructor

Unitech Training Academy
09.2014 - 01.2017
  • Provided immediate and constructive feedback to students individually and as group.
  • Analyzed clinical settings' success in helping students achieve course and program outcomes.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Increased learning initiatives by educating students using CPR methods

Phlebotomist

Our Lady of Lourdes Hospital
05.2012 - 09.2014
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Conducted venipuncture
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Organized daily work based on collection priority.
  • Used personal protective equipment correctly to protect coworkers and patients.

Medical Research Assistant

Clinforce LLC - Travel
01.2012 - 04.2013
  • Assisted with analysis of research data in collaboration with research department.
  • Collected vital information pertinent to the NIEHS study being conducted.
  • Collected specimens of blood, obtaining vitals, performing pulmonary function testing, and entering data to complete survey on patients

Education

High School Diploma -

New Iberia Senior High School
New Iberia, LA
05.1992

Business Administration And Management

DeVry University
Lisle, IL

Certification - Medical Assistant, EKG Technician, & Phlebotomy

Delta College of Arts & Technology
Lafayette, LA
03-2007

Skills

  • Patient-focused care
  • Medical office administration
  • Check-in coordination
  • Intake control
  • Phlebotomy
  • Patient flow management
  • Medical procedures
  • Certified in basic life support (BLS)
  • HIPAA compliance
  • EKG administration
  • Clinical documentation
  • Direct patient care
  • EMR / EHR
  • Reliable team player
  • Inventory and supply management
  • Medical terminology proficiency
  • Patient triage
  • Patient assessments
  • Suture removal
  • CPR
  • Emergency procedures
  • Lab equipment calibration
  • Restocking lab supplies
  • Medical terminology knowledge
  • EKG set up and monitoring
  • Specimens collection and processing
  • Compassionate caregiver
  • Pulmonary function tests (pfts)
  • Vital signs monitoring
  • Specimen labeling
  • Medical records confidentiality
  • Payment collection
  • Patient scheduling

Certification

Certified in BLS

Certified in ACLS

Certified to perform Non DOT & DOT Physicals, Drug Screen and

Breath Alcohol Testing

Timeline

Medical Assistant

Fast Pace Urgent Care
05.2024 - Current

Direct Care Worker

Leading Home Care
11.2022 - 03.2024

Eligibility Coordinator 1

Louisiana Department Of Health And Hospitals
02.2017 - 09.2019

Educational Assistant

Unitech Training Academy
09.2014 - 01.2017

CPR Instructor

Unitech Training Academy
09.2014 - 01.2017

Phlebotomist

Our Lady of Lourdes Hospital
05.2012 - 09.2014

Medical Research Assistant

Clinforce LLC - Travel
01.2012 - 04.2013

High School Diploma -

New Iberia Senior High School

Business Administration And Management

DeVry University

Certification - Medical Assistant, EKG Technician, & Phlebotomy

Delta College of Arts & Technology

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Katina Boudreaux