Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KATLYN Walker

Sulphur

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
06.2021 - 09.2021
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Prepared prescription transfers to other pharmacies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Cross-promoted supplement and nutritional products to maximize add-on sales.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Used 8-point check system to verify labeled prescriptions.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Compiled customer demographic, allergy and medical history background.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Processed prescription transfer requests from competitors.
  • Educated patients on prescription instructions and answered questions regarding drug side effects.
  • Merchandised related products to drive pharmacy department sales.
  • Requested scripts from doctors and verified insurance and coding.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Verified and filled medications for up to 300 patients per day, maintaining 100% accuracy.
  • Verified and filled over 300 prescriptions per day in busy pharmacy setting.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Custodian

Calcasieu Parish School Board
02.2017 - 03.2020
  • Established and maintained clean and comfortable environments in school buildings by vacuuming, cleaning windows and dusting.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Kept janitorial closets clean and organized.
  • Sanitized bathrooms, showers and locker rooms.

Cake Decorator

Sam's Club
06.2016 - 02.2017
  • Accurately packaged and priced each product according to Sam’s Club pricing procedures.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Worked with customers to define cake vision based on color, theme, size and price.
  • Designed specialty cakes or service for custom events including weddings, birthdays and graduations.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Weighed, boxed and wrapped bakery products.

Cashier

Petco
03.2015 - 10.2015
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers with special services, account updates and promotional options.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.

Cashier

Kroger
07.2012 - 03.2015
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Cashier

McDonald's
02.2011 - 07.2012
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Educated customers on promotions to enhance sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

High School Diploma -

Sulphur HIgh School
Sulphur, LA
05.2015

Skills

  • Pharmacy operations
  • Proper labeling procedures
  • Verifying orders
  • Drug inventory control
  • Ordering and stocking medications
  • Stocking shelves
  • Preparing bulk medications
  • Quality assurance and control
  • Labeling prescriptions
  • Insurance billing
  • Resolving customer issues
  • Insurance Verification
  • FDA compliance
  • Supporting pharmacy operations
  • Workflow Optimization
  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization

Certification

  • Phlebotomy Technician (PT)

Timeline

Pharmacy Technician

CVS Pharmacy
06.2021 - 09.2021

Custodian

Calcasieu Parish School Board
02.2017 - 03.2020

Cake Decorator

Sam's Club
06.2016 - 02.2017

Cashier

Petco
03.2015 - 10.2015

Cashier

Kroger
07.2012 - 03.2015

Cashier

McDonald's
02.2011 - 07.2012

High School Diploma -

Sulphur HIgh School

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KATLYN Walker