Detail-oriented professional with strong skills in customer service and membership management. Proven ability to troubleshoot technical issues and train staff effectively, ensuring smooth clubhouse operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clubhouse Attendant
Sugar Oaks Golf Course
New Iberia
01.2025 - 07.2025
Provided information and knowledgeable support for emailed and telephone requests.
Troubleshot technical issues related to computers or audio and visual equipment used in the club house.
Assisted in opening, closing, and monitoring of clubhouse facilities.
Trained new staff on proper procedures for running the clubhouse operations smoothly.
Managed multiple tasks simultaneously while remaining organized and efficient.
Maintained accurate records of daily activities including sales reports and membership data.
cashier/cook/trainer
Raising Canes
New Iberia
06.2016 - 10.2024
Resolved customer inquiries and complaints promptly to enhance satisfaction.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Performed other duties as assigned by management.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
New Iberia Senior High
New Iberia, LA
05-2017
Some College (No Degree) - General Studies
South Louisiana Community College
New Iberia
Skills
Computer troubleshooting
Record keeping
Staff training
Membership management
Customer service
Time management
Organizational skills
Front desk communications
Professionalism
Certification
ServSafe certification, not up to date.
Affiliations
Help my fathers business by answering phones, booking appointments, and organizing paperwork as well as filing.