Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katravius Robinson

Shreveport,LA

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company achieve its goals. Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

9
9
years of professional experience

Work History

USPS- 204B Supervisor

United States Postal Service
Shreveport, Louisiana
11.2024 - Current
  • Managed quality control operations for the identification of inconsistencies and malfunctions.
  • Oversaw resource planning and execution to consistently meet production quotas, quality standards, and budgetary constraints.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Coordinated employee schedules according to shift changes and availability
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Identified and corrected performance and personnel issues to reduce impact on business operations.
  • Monitored employee productivity to provide constructive feedback and coaching
  • Reviewed operations and reviewed records and metrics to understand company performance
  • Established and enforced clear goals to keep employees working collaboratively.

USPS- Mail Carrier

United States Postal Service
01.2021 - 11.2024
  • Maintained good communication with local businesses regarding their bulk mail needs.
  • Processed undeliverable mail according to USPS guidelines, including returning items to the post office.
  • Ensured non-deliverable items are documented accurately for follow-up actions
  • Participated in basic maintenance inspections of USPS delivery vehicles, checking fuel, tires, and overall condition.
  • Reported any issues to the fleet management team to prevent breakdowns.
  • Provided feedback on route efficiency, suggesting potential improvements or identifying time-wasting activities.
  • Worked collaboratively with team members to optimize route performance.

Maintenance Specialist

City of Shreveport
Shreveport, Louisiana
04.2016 - 01.2020
  • Performed routine maintenance tasks such as lubrication, filter changes, and belt replacements to extend equipment life.
  • Operates heavy equipment such as a backhoe, roll-back truck, dump truck, wash unit, hydro-vac, tapping machine, water cutter, concrete saw, soil compactor, and pumps to complete repairs and maintenance work orders.
  • Investigates and responds to complaints from the general public, and notifies customers regarding the status of service. Type of maintenance required to repair, restore, or terminate service.
  • Reads blueprints and schematic drawings.
  • Repairs and maintains wastewater and water mains, taps, and meters.
  • Maintains and repairs fire hydrants.
  • Prepares completed work orders and reports to record parts, tools, and supplies.
  • Prepares vehicle maintenance reports, trucks, equipment, and tools for daily use.
  • Observes and follows safety regulations and requirements by wearing safety clothing and equipment at work sites.
  • Acts as a team lead on maintenance work sites.

Education

Certificate of Technical Studies - EMT

Bossier Parish Community College
Bossier City, LA
08.2014

High School Diploma -

Southwood High School
Shreveport, LA
05.2013

Skills

  • Proven Leadership skills

  • Communication skills

  • Logical evaluation

  • Organizational skills

  • Staff management

  • Operational efficiency management

  • Process improvement

  • Strategic planning

  • Inventory control

  • Schedule development

  • Data analytics

  • Staff discipline

Timeline

USPS- 204B Supervisor

United States Postal Service
11.2024 - Current

USPS- Mail Carrier

United States Postal Service
01.2021 - 11.2024

Maintenance Specialist

City of Shreveport
04.2016 - 01.2020

High School Diploma -

Southwood High School

Certificate of Technical Studies - EMT

Bossier Parish Community College

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Katravius Robinson