Kattie Broussard
Metairie,LA
Summary
Dedicated Medical Assistant with extensive experience at Ochsner Medical Center, excelling in patient care and electronic health records management. Proven ability to enhance clinic efficiency through effective appointment scheduling and strong communication skills. Committed to fostering patient understanding and adherence to treatment plans, ensuring a safe and supportive clinical environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Ochsner Medical Center
01.2021 - Current
- Administered patient care, including vital sign monitoring and preparation for examinations.
- Coordinated scheduling of appointments and managed patient flow to enhance clinic efficiency.
- Assisted in electronic health record management, ensuring accurate documentation of patient information.
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Ochsner Medical Center
10.2020 - 01.2021
- Collaborated with healthcare team to develop best practices for patient care and service delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Ochsner Medical Center
03.2019 - 10.2020
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Assisted in electronic health record management, ensuring accurate documentation of patient information.
- Coordinated scheduling of appointments and managed patient flow to enhance clinic efficiency.
- Administered patient care, including vital sign monitoring and preparation for examinations.
Medical Assistant/Receptionist
Ochsner Medical Center
10.2017 - 03.2019
- Coordinated patient appointments and managed scheduling for optimal clinic efficiency.
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Processed patient information using electronic health records (EHR) systems to enhance data accuracy.
- Educated patients on medical procedures, fostering understanding and compliance with treatment plans.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
Education
Medical Assistant (Diploma) - Medical Assistant
Eastern College of Health Vocations
New Orleans, LA08-2010
High School Diploma -
East Jefferson High School
Metairie, LA05.2007
Skills
- Patient care
- Vital sign monitoring
- Electronic health records
- Appointment scheduling
- Patient education
- Medical history collection
- Communication skills
- Patient scheduling
- Customer service
- Medical terminology
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Procedure assistance
- Electronic medical records
- CPR
- Immunization administration
- Specimens collection and processing
Timeline
Medical Assistant
Ochsner Medical Center
01.2021 - Current
Medical Assistant
Ochsner Medical Center
10.2020 - 01.2021
Medical Assistant
Ochsner Medical Center
03.2019 - 10.2020
Medical Assistant/Receptionist
Ochsner Medical Center
10.2017 - 03.2019
High School Diploma -
East Jefferson High School
Medical Assistant (Diploma) - Medical Assistant
Eastern College of Health Vocations