Kayla Boyd
Keithville
Summary
Hardworking employee enthusiastic about learning the auction industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Outside Sales Representative
Greater Tyler Auto Auction
01.2024 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established new accounts through cold calling and personal visits to potential customers.
- Manage and maintain a large client base.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
General Sales Manager
Americas Auto Auctions
02.2022 - 12.2023
- Managed sales, fleet, and digital department, as well as overseen office, lot, and transportation duties.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Executed all marketing strategies.
Office Manager
Americas Auto Auctions
01.2019 - 02.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships.
Inside Sales Representative
Americas Auto Auctions
04.2018 - 12.2018
- Increased sales revenue by building strong relationships with clients and providing exceptional customer service.
- Maintained up-to-date records of all customers to best serve and maximize sales potential.
- Expanded customer base through cold calling, networking, and relationship building.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
Real Estate Agent
Vision Real Estate Services
04.2016 - 04.2018
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
Education
Associate of Science - Nursing
Jacksonville State University
Jacksonville, ALHigh School Diploma -
Sardis High School
Sardis City, AL05.2007
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
- Account Management
- Team Leadership
- High Energy
- Multitasking ability
- Networking
- Approachable
Timeline
Outside Sales Representative
Greater Tyler Auto Auction
01.2024 - Current
General Sales Manager
Americas Auto Auctions
02.2022 - 12.2023
Office Manager
Americas Auto Auctions
01.2019 - 02.2022
Inside Sales Representative
Americas Auto Auctions
04.2018 - 12.2018
Real Estate Agent
Vision Real Estate Services
04.2016 - 04.2018
Associate of Science - Nursing
Jacksonville State University
High School Diploma -
Sardis High School
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