Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kayla Marshall

Kayla Marshall

Shreveport

Summary

I bring a strong work ethic, adaptability, and a commitment to excellence. With a proven track record of reliability and a dedication to continuous learning, I am now seeking a position that offers growth opportunities and the potential for career advancement within a forward-thinking organization. I am enthusiastic about contributing my skills to ensure the highest standards in the education career.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Advanced Call Center Technologies LLC
Shreveport
10.2025 - 01.2026
  • Assisted customers with inquiries and resolved issues effectively.
  • Utilized CRM software to track customer interactions and maintain records.
  • Collaborated with team members to enhance service delivery and customer satisfaction.

Customer Service Representative

Everise
Shreveport
09.2023 - 09.2025
  • Resolve customers' service or billing complaints by performing activities such as refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.

Lead Teacher

Gabriel child development center
Shreveport
06.2023 - 09.2023
  • Teach classes or courses, or provide direct care to children.
  • Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
  • Create developmentally appropriate lesson plans.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts to encourage intellectual development of children.
  • Dress children and change diapers.

Online Grocery Associate

Walmart
SHREVEPORT
01.2022 - 05.2023
  • Sterilize bottles and prepare formulas.
  • Maintain a safe play environment.
  • Shopped for customers; verified replacement items, selected fresh fruits, produce and meat and delivered groceries to customers.

Education

High School Diploma -

Evangel Christian Academy
Shreveport, LA

Skills

  • Team collaboration
  • Problem solving
  • Active listening
  • Customer service
  • Team player

Timeline

Customer Service Representative

Advanced Call Center Technologies LLC
10.2025 - 01.2026

Customer Service Representative

Everise
09.2023 - 09.2025

Lead Teacher

Gabriel child development center
06.2023 - 09.2023

Online Grocery Associate

Walmart
01.2022 - 05.2023

High School Diploma -

Evangel Christian Academy
Kayla Marshall