Kayla Rogers
Hammond
Summary
Highly-skilled with 5+ years of experience in healthcare settings and customer service. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Landmark Health
09.2025 - Current
- Assisted with daily living activities, ensuring patient comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient environments, adhering to infection control protocols.
- Supported patients with mobility exercises, promoting physical well-being and independence.
Sitter
Acumen Fiscal Agency
01.2024 - Current
- Maintained cleanliness of environment by organizing spaces after each activity. Responded to emergency situations calmly while adhering to established protocols. Built strong relationships with families to provide consistent quality service. Prepared healthy meals and snacks for clients and assisted with eating as needed.
Phlebotomy Intern
Blood Bank
05.2024 - 06.2024
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Caregiver
About You Sitting Service
06.2023 - 01.2024
- Assisted patients with rehabilitation exercises as directed by medical professionals to enhance mobility and functionality. Regularly monitored vital signs to identify any irregularities or changes in condition, promptly notifying medical staff. Performed light housekeeping tasks to uphold cleanliness standards while maintaining patient privacy. Created engaging recreational activities tailored to individual interests, promoting mental stimulation for patients in their daily routines.
Associate
Walmart
05.2019 - 10.2021
- Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
- Developed comprehensive marketing campaigns that effectively reached target audiences, driving brand awareness and increasing revenues.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Education
Phlebotomy -
Desire School of Phlebomy
Master Of Real Estate Development -
Delgado Community College
New Orleans, LAHigh School Diploma -
Hammond High Magnet School
Hammond, LA05-2020
Skills
- Patient confidentiality
- Organized daily work based on collection priority
- Product Knowledge
- Patient safety
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Basic life support
- Maintaining confidentiality
- Compassionate communication
- Patient transfers
- Emotional support
- Clinical documentation
Certification
- CNA - Certified Nurse Assistant
- NHA- Phlebotomist
Timeline
CNA
Landmark Health
09.2025 - Current
Phlebotomy Intern
Blood Bank
05.2024 - 06.2024
Sitter
Acumen Fiscal Agency
01.2024 - Current
Caregiver
About You Sitting Service
06.2023 - 01.2024
Associate
Walmart
05.2019 - 10.2021
Phlebotomy -
Desire School of Phlebomy
Master Of Real Estate Development -
Delgado Community College
High School Diploma -
Hammond High Magnet School