Kaylah Douglas
Slidell
Summary
Compassionate healthcare professional with CNA certification and enrollment in a Certified Medical Assistant program. Over six years of customer service experience complemented by hands-on training through a clinical externship. Strong communication, patient care, and organizational skills contribute to effective support of medical teams and enhancement of patient outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
Slidell
02.2023 - Current
- Assisted customers with finding products, and addressed questions effectively.
- Verified product availability and maintained well-stocked displays.
- Practiced attention to detail when managing stock and inventory.
Cashier
Circle K Corp
Slidell
10.2024 - 03.2025
- Operated POS system, processing daily cash and card transactions efficiently.
- Maintained clean and organized environment to ensure customer safety and satisfaction.
- Delivered exceptional customer service in high-volume retail setting.
CNA Externship
Grovehealthcare
Gulfport
07.2024 - 08.2024
- Facilitated daily activities for patients, including bathing, feeding, and mobility assistance.
- Monitored and recorded vital signs, promptly reporting changes in patient conditions.
- Ensured patient comfort and dignity while adhering to HIPAA regulations.
- Assisted nursing staff with documentation and basic care responsibilities.
Overnight Stocker
Walmart
Gulfport
01.2022 - 12.2022
- Stocked merchandise and monitored expiration dates to maintain product quality.
- Ensured correct product placement to enhance visibility and accessibility.
- Maintained safety standards for organized aisles, promoting a secure shopping environment.
- Collaborated effectively during team-based overnight shifts to achieve operational goals.
Education
Certificate - Certified Medical Assistant (CMA)
Stepful
Slidell, LA06-2025
Certificate - Certified Nursing Assistant (CNA)
Grove HealthCare
Gulfport, MS08-2024
High School Diploma -
D'Iberville High School
D'Iberville, MS05-2021
Skills
- Patient care and vital signs
- Medical terminology
- EMR proficiency
- HIPAA compliance
- Infection control
- Customer communication
- Multitasking and time management
- Team collaboration
Certification
- Certified Nursing Assistant (CNA) – 2024
- CPR / First Aid Certified – 2024
- Certified Medical Assistant (CMA) – In Progress, Expected Completion: [June, 2025]
Timeline
Cashier
Circle K Corp
10.2024 - 03.2025
CNA Externship
Grovehealthcare
07.2024 - 08.2024
Sales Associate
Home Depot
02.2023 - Current
Overnight Stocker
Walmart
01.2022 - 12.2022
Certificate - Certified Medical Assistant (CMA)
Stepful
Certificate - Certified Nursing Assistant (CNA)
Grove HealthCare
High School Diploma -
D'Iberville High School
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