Kaylie Bourque
Lafayette
Summary
Dynamic Fast Food Crew Trainer at Raising Cane's Chicken Fingers, recognized for enhancing order accuracy and fostering teamwork. Leveraged excellent communication skills to resolve customer issues, ensuring a welcoming atmosphere. Trained new staff effectively, promoting cleanliness standards and workplace safety, while maintaining high energy and enthusiasm during peak hours.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fast Food Crew Trainer
Rasing Canes Chicken Fingers
12.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Checked in with customers and specific dietary needs while refilling waters and clearing plates.
- Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
High School Diploma -
Excellence Academy
LafayetteSkills
- Order accuracy
- Energy and enthusiasm
- Workplace safety
- Cleanliness standards
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Team collaboration
Certification
- Certified Trainer, Raising Canes Chicken fingers - Two months.
Timeline
Fast Food Crew Trainer
Rasing Canes Chicken Fingers
12.2024 - Current
High School Diploma -
Excellence Academy
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