Kaysea Thomas
Prairieville
Summary
Dedicated professional with strong customer service skills and expertise in cash handling. Proven ability to enhance store operations and create welcoming environments through effective product knowledge and visual merchandising.
Overview
3
3
years of professional experience
Work History
Sales Associate
HEYDUDE
Gonzales
12.2025 - Current
- Assisted customers in selecting products and provided detailed product information.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintained store cleanliness and organization to create a welcoming environment.
- Managed inventory levels by restocking shelves and monitoring product availability.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Member Frontline Cashier
Walmart
Prairieville
05.2024 - 12.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints and provided effective solutions.
Receptionist Assistant
Grambling State University/ Work study
Grambling
09.2023 - 04.2024
- Managed incoming calls and directed inquiries to appropriate departments.
- Greeted and assisted students, staff, and visitors at the front desk.
- Maintained a neat, organized reception area.
Customer Care Representative
Cox
Gonzales
12.2022 - 08.2023
- Answered customer inquiries over the phone and via email.
- Kept customer and system account information accurate and current to support timely resolutions for concerns.
- Greet incoming customers
Education
Some College (No Degree) - Criminal Justice
Grambling State University
Grambling, LACriminal Justice
Southern University And A&M College
Baton Rouge, LASkills
- Customer service
- Product knowledge
- Cash handling
- Visual merchandising
- Inventory management
- Customer relationship management
- Problem solving
References
References available upon request.
Timeline
Sales Associate
HEYDUDE
12.2025 - Current
Member Frontline Cashier
Walmart
05.2024 - 12.2025
Receptionist Assistant
Grambling State University/ Work study
09.2023 - 04.2024
Customer Care Representative
Cox
12.2022 - 08.2023
Some College (No Degree) - Criminal Justice
Grambling State University
Criminal Justice
Southern University And A&M College