Consult with management and provide daily support to (8) markets and (25) locations and serving as a liaison for over 500 team members across multiple states.
Support leadership in performance management, employee relations, and workforce planning.
Collaborate with legal counsel during organizational changes, including divestiture and restructuring.
Spearhead investigations and resolve conflicts, delivering actionable recommendations to leadership to mitigate risk.
HRIS (Paylocity) and Timekeeping (UKG) system expert, streamlining HR processes, improving data accuracy, troubleshooting, and end user training.
Manage job descriptions, compensation analysis, and contribute to recruitment and retention strategies.
Educate and partner with leadership on performance management and specific development goals.
Develop team member communication tools and educate team members on HR policies and programs.
HR Generalist
Premier Health
Baton Rouge
02.2022 - 11.2022
Managed end-to-end offboarding processes – terminations, resignations, exit interviews, and survey analysis- to drive retention improvements.
Trained and coached team members and managers on HR policies, best practices, and regulatory compliance.
Handled unemployment claims, wage garnishments, and verification of employment.
Acted as a liaison between HR and payroll, ensuring accurate tax allocations, PTO/FTE compliance, and resolution of complex pay discrepancies.
Audited employment records (I-9s, personnel files, contracts) for accuracy and compliance with legal requirements.
Created and Maintained SOPs to ensure consistent HR practices.
Contributed to a culture of accountability, accuracy, and continuous improvement in both HR and payroll functions.
HR & Payroll Coordinator
Premier Health
Baton Rouge
02.2021 - 02.2022
Processed payroll for 1,200+ team members across multiple states.
Audited payroll cycles and new hire documentation for accuracy.
Managed HRIS and timekeeping systems; resolved system issues.
Handled wage reporting, garnishments, and employment verifications.
Researched and corrected pay and time discrepancies.
Supported leave tracking and payroll integration.
Processed multi-state tax reallocations and ensured compliance.
Provided guidance on payroll processes and HR policies.
Account Representative
Louisiana Federal Credit Union (Now: OnPath Federal Credit Union)
Laplace
02.2020 - 02.2021
Assisted large volume of customers with cheerful outlook and focus on customer satisfaction.
Managed accounts, product sales, and system and device errors.
Handled cash transactions accurately and in compliance with banking regulations.
Improved office efficiency by effectively managing internal communications and correspondence.
Mastered systems and related service role duties to provide backup in handling customer demands.
Learned and maintained in-depth understanding of products and services to offer knowledgeable information to customers.