Keiden Carbajal
New Orleans
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Information Technology Specialist
US Army Reserve
07.2023 - Current
- Used ticketing systems to manage and process support actions and requests.
- Planned and implemented upgrades to system hardware and software.
- Analyzed network traffic and performance metrics to optimize system performance.
- Identified and resolved network congestion issues and bottlenecks.
- Diagnosed and resolved hardware and software issues.
Sales Associate
UPS
03.2025 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Fast Food Manager
Arbysrestaurant
01.2021 - 02.2025
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
Education
Eletrical Engineering - Systems, Control, And Power
Delgado Community College
New Orleans, LA11-2029
Skills
- Problem-solving skills
- Security oversight
- Software updates
- Audit support
- Company policy adherence
Timeline
Sales Associate
UPS
03.2025 - Current
Information Technology Specialist
US Army Reserve
07.2023 - Current
Fast Food Manager
Arbysrestaurant
01.2021 - 02.2025
Eletrical Engineering - Systems, Control, And Power
Delgado Community College