Keisha Snowden
Baton Rouge
Summary
Dedicated hairstylist and small business operator skilled in customer service and client management. Expertise in handling inquiries, scheduling, and conflict resolution, ensuring a seamless and positive client experience.
Overview
11
11
years of professional experience
1
1
Language
Work History
Owner/Hairstylist
Self Employed
Baton Rouge, LA
01.2016 - Current
- Managed all daily operations of a successful hair business.
- Answered incoming phone calls, responded to client inquiries, and scheduled appointments.
- Maintained client records and appointment calendars.
- Processed payments and balanced daily transactions.
- Built lasting relationships through exceptional customer service.
- Managed inventory, ordered supplies, and maintained an organized workspace.
- Handled client concerns professionally and resolved scheduling conflicts.
- Promoted business through social media and client referrals.
Customer Service Skills
- Assisted clients with questions regarding services and pricing.
- Maintained confidential client information.
- Worked efficiently under pressure while serving multiple clients.
- Demonstrated professionalism, reliability, and excellent communication skills.
Education
High School Diploma -
Istrouma High School
Baton Rouge, LASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Customer Service
Languages
English
Timeline
Owner/Hairstylist
Self Employed
01.2016 - Current
High School Diploma -
Istrouma High School