Keith Pickard
Shreveport,LA
Summary
ServIce Technician 3 with a proven track record at Centerpoint Energy, specializing in installation, repair, and preventive maintenance. Excelled in customer service and team collaboration, notably creating comprehensive odor training programs and worked with a team to help with odor station equipment upgrades. Demonstrates exceptional attention to detail and a commitment to continuous improvement. Currently will be working on a business plan to make upgrades to our farm pot systems to upgrade farm pots with new pots with sight glasses. i strive to make the workforce better for all technicians and better for the company
Overview
5
5
years of professional experience
Work History
Service Technician 3
Centerpoint Energy
03.2020 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Trained newer and incoming technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- worked with the engineering team on designs and upgrades to odorant stations
- built a odor training class for year 1 and year two tech's
- worked with a fellow employee to build a odor training class for three year and four year techs
- cross trained with the centerpoint training department
- rebuilt odor stations installed and re-plumbed new odor pots for upgrades
Education
Technical - Hvac
Louisiana Technical College
Shreveport, LA01-2019
High School Diploma -
University Christian Prep
Shreveport, LA05-2011
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with a team
- Time management
- Teachable
- Some experience with building power points
- Driven
- Project management
- Reliable
Timeline
Service Technician 3
Centerpoint Energy
03.2020 - Current
Technical - Hvac
Louisiana Technical College
High School Diploma -
University Christian Prep
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