Kelan Younger-Isaacs
New Orleans
Summary
Dynamic professional with a strong foundation in communication, organization, and leadership, holding a Bachelor of Science in Biology from Xavier University of Louisiana with a 3.72 GPA. Committed to academic excellence and practical application through diverse work experiences, including developing critical thinking and student support skills as a Supplemental Instructor. Proven ability to excel in customer-facing roles at H-E-B and Smoothie King, enhancing teamwork and problem-solving skills under pressure. Additional experience in professional environments requiring discretion, adaptability, and meticulous attention to detail gained through volunteer work and medical shadowing.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Shadowing
Chapital Cardiology Clinic
New Orleans, LA
02.2024 - Current
- Maintained accurate records of observations made while shadowing doctors or nurses.
- Observed physicians, nurses, and other healthcare professionals in a variety of clinical settings.
- Shadowed medical staff during rounds to observe diagnostic techniques and treatments used for patients.
- Adhered to all safety protocols while observing patient care activities in the clinical setting.
- Gained insight into the daily operations of a hospital or clinic environment.
- Learned how to use various medical equipment, such as an electrocardiogram machine and laboratory testing devices.
- Shadowed professionals to learn the best approaches and appropriate methods to handle issues.
Parking Lot Attendant/Bagger
H-E-B
Cypress, TX
11.2021 - Current
- My duties include handling customers quickly and proficiently, to make sure that the parking lot is free of carts, especially when closing.
- I must make sure that the lot is always as clean as I can make it.
- I must make sure there are ample amounts of carts for customers to take, especially on difficult days.
- I am also required to bag now and then.
- I must know how to work quickly and carefully as well as have good communication with customers and the cashier.
Supplemental Instructor
Xavier University of LA
New Orleans, LA
06.2025 - 12.2025
- Provided feedback on student assignments and projects to ensure successful completion.
- Evaluated student work for accuracy and completeness.
- Ensured that all activities were conducted according to university policies and procedures.
- Encouraged students to take an active role in their own learning process.
- Facilitated study groups and tutored students for exams.
- Suggested new ideas for improving the effectiveness of supplemental instruction programs.
- Utilized a variety of teaching methods such as lectures, group discussions, and videos to engage students in the learning process.
Team Member
Smoothie King
The Woodlands, TX
06.2021 - 10.2021
- Delivered exceptional customer service by effectively engaging with patrons and addressing inquiries.
- Operated blending equipment to prepare smoothies according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Trained new team members on operational procedures, enhancing team efficiency and performance.
Volunteer
Harris Health System - Ben Taub General Hospital
Houston, TX
06.2019 - 06.2019
- Same as previous year
Volunteer
Harris Health System - Ben Taub General Hospital
Houston, TX
06.2018 - 08.2018
- Assisted in patient support and care coordination to enhance overall hospital experience.
- Collaborated with healthcare teams to streamline patient intake processes and improve service efficiency.
- Trained new volunteers on operational procedures, ensuring consistent adherence to hospital protocols.
- Implemented feedback mechanisms to enhance volunteer engagement and satisfaction levels.
Education
Bachelor of Science - Biology Pre-Med
Xavier University of Louisiana
New Orleans, LA05-2026
High School Diploma - undefined
Klein High School
TX05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Critical thinking
- Organizational skills
- Active listening
- Decision-making
- Verbal communication
Certification
Pharmacy Technician Certification, 2023-07-01
Timeline
Supplemental Instructor
Xavier University of LA
06.2025 - 12.2025
Medical Shadowing
Chapital Cardiology Clinic
02.2024 - Current
Parking Lot Attendant/Bagger
H-E-B
11.2021 - Current
Team Member
Smoothie King
06.2021 - 10.2021
Volunteer
Harris Health System - Ben Taub General Hospital
06.2019 - 06.2019
Volunteer
Harris Health System - Ben Taub General Hospital
06.2018 - 08.2018
High School Diploma - undefined
Klein High School
Bachelor of Science - Biology Pre-Med
Xavier University of Louisiana