Summary
Overview
Work History
Education
Skills
Timeline
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Kelci Ford

Mansfield

Summary

Dynamic and goal-driven professional with experience at Walmart, excelling in store maintenance and customer service. Proven ability to foster teamwork and enhance customer satisfaction through effective communication and attention to detail. Reliable in maintaining a safe environment.

Overview

7
7
years of professional experience

Work History

Apparel Associate

Walmart
03.2023 - Current
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Operated cash register to complete cash, check and credit card transactions.
  • Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
  • Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.

Cashier

Brookshire's Grocery
07.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Crew Leader

Sonic
09.2018 - 07.2023
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Established positive relationships with customers and colleagues through high standards of customer service.

Education

High School Diploma -

Mansfield High School
Mansfield La
05.2021

Certificate Of Technical Studies - Medical Assistant

Ayers Career College
Shreveport, LA
05.2025

Radiology Technologist

Southern University At Shreveport
Shreveport, LA

Veterinary Science

Southern Arkansas University
Magnolia, AR

Skills

  • Store maintenance
  • Friendly and helpful
  • Reliable and responsible
  • Attention to detail
  • Adaptable and flexible
  • Customer service
  • Goal driven
  • Ability to lift 40 pounds
  • Team cooperation
  • Team leadership

Timeline

Cashier

Brookshire's Grocery
07.2023 - 09.2023

Apparel Associate

Walmart
03.2023 - Current

Crew Leader

Sonic
09.2018 - 07.2023

High School Diploma -

Mansfield High School

Certificate Of Technical Studies - Medical Assistant

Ayers Career College

Radiology Technologist

Southern University At Shreveport

Veterinary Science

Southern Arkansas University

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Kelci Ford