KELCIE D. PLEASANT
Baton Rouge
Summary
Resilient, ambitious, and dedicated law enforcement professional with progressive experience relating to supervision, care and correctional treatment of inmates. Frequently praised by managers for selflessness, resourcefulness, and application of innovative solutions to complex issues. Ensures efficiency and productivity by prioritizing and making preparation a cornerstone of work. Consistently and positively responds to situations that are high-stress, times-sensitive, uncomfortable, or involve opposing views.
Professional with strong experience in hospital security, prepared to enhance safety and security measures. Highly skilled in emergency response, surveillance, and access control. Strong focus on collaboration and achieving results, adaptable to changing needs. Reliable team player with keen eye for identifying potential threats and ensuring secure environment.
Diligent Sheriff's Deputy with solid background in hospital security. Successfully maintained safe environment for patients, staff, and visitors, addressing potential threats promptly. Demonstrated effective communication and problem-solving skills in high-pressure situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospital Security
Concordia Parish Sheriff's Office
10.2024 - Current
- Participated in ongoing training programs to stay current on best practices in hospital security operations.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Conducted risk assessments on an ongoing basis which led to improvements in overall hospital security practices.
- Enhanced hospital security by conducting regular patrols and monitoring surveillance systems.
Police Officer
Waterproof Police Department
08.2023 - Current
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Conducted searches of individuals, vehicles and premises.
- Responded to emergency calls to provide assistance to citizens in need.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Correctional Officer
Tensas Parish Detention Center
09.2024 - 11.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Police Officer
Monroe Police Department
08.2023 - 08.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Detention Processing Officer
LaSalle Corrections
01.2022 - 06.2022
- Partner with Immigration Customs Enforcement to provide detention management services in support of DHS’s mission of securing U.S. borders and preserving the integrity of U.S. immigration infrastructure. Provide direct supervision to detainees and ensure court appearances. Enforces rules and regulations governing facility security, inmate accountability and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody. Safeguard and manage removal proceedings. Surveillance, prepare investigative reports. Maintain operational knowledge of agency databases and applications such as EARM (Enforce Alien Removal Module) and EAGLE (EID Arrest Gui for Law Enforcement)
- 01/2022-Present (50 Hours per week)
- Pay Plan: N/A Level: N/A
- Salary: $38,875 USD per year
- Supervisor: Kanitra Turner
- Phone: 318-547-0380
Order Processor
Hobby Lobby Distribution Center
06.2021 - 12.2021
- Receive, process, and fulfill customer orders.
- Customer service
- Accurately pull order quantities and prepare merchandise for shipment to stores
- Follow established procedures that guide and support a highly organized process fulfillment
- Supervisor: Jacob
- Salary: $17.00 USD per hour
- Ph:405-745-8752
Sales Associate
Kids Footlocker
05.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Team Lead
Taco Bell
09.2018 - 05.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Associates Degree - Criminal Justice
University of Louisiana at Monroe
Monroe, LAHigh School Diploma -
Franklin Parish High School
Winnsboro La05-2019
Skills
- Support in processing and transporting undocumented individuals
- Manage immigration court proceedings
- Manage immigration form processing
- Removal and escort services
- Detention management
- Use of force/defensive tactics proficiency
- Physical and electronic surveillance
- Identify and prevent criminal activity
- Evidence collection/examination
- Identify and document fraudulent trends, patterns, techniques
- Document authentication/inspection
- Seize narcotics and contraband
- Utilize investigative policies and procedures
- Fingerprint/Photograph detainees
- Coordinate detention, transport, and removal of aliens
- Escort to detention/medical facilities and court proceedings
- Identify, document, and disrupt smuggling trends, patterns, techniques
- Handcuffing
- Supervises detainees in living, visiting, and recreational activities/activities
- Provide perimeter and gate security
- Develop disciplinary reports
- Ensures prompt and appropriate assistance to inmates in event of injury, illness, and emotional trauma
- Control center operation
- Coordinate and monitors inmate movements
- Conduct inmate counts and provides emergency response
- Property Management
Accomplishments
- Appointed Interim Chief of Police at the age of 24 by the town's council and Mayor.
- Obtained My Chief's Post hours by attending and completing Chief Training school
- Completed a 92 post corrections class
- CPR, First Aid, AED certified
- MOAB Training
- CIT Certified
Certification
First Aid
CPR
AED
MOAB
CIT
Corrections
Timeline
Hospital Security
Concordia Parish Sheriff's Office
10.2024 - Current
Correctional Officer
Tensas Parish Detention Center
09.2024 - 11.2024
Police Officer
Waterproof Police Department
08.2023 - Current
Police Officer
Monroe Police Department
08.2023 - 08.2023
Detention Processing Officer
LaSalle Corrections
01.2022 - 06.2022
Order Processor
Hobby Lobby Distribution Center
06.2021 - 12.2021
Sales Associate
Kids Footlocker
05.2020 - 05.2021
Team Lead
Taco Bell
09.2018 - 05.2021
Associates Degree - Criminal Justice
University of Louisiana at Monroe
High School Diploma -
Franklin Parish High School
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