Sylvia Manchester
New Orleans
Summary
Dynamic and results-driven sales and marketing professional with over 10 years of experience in the scientific instruments industry. Proven ability to build client relationships, drive revenue growth, and manage customer service operations. Strong communication and organizational skills.
Overview
21
21
years of professional experience
Work History
Field Sales Representative
Fisher Scientific Instruments
01.2014 - Current
- Promoted and sold laboratory instruments to clients across the region.
- Drafted sales correspondence and represented the company at trade shows.
- Prepared weekly sales reports and maintained client relationships.
Customer Service Representative
Fisher Scientific Instruments
01.2011 - 01.2013
- Handled customer inquiries regarding product delivery and performance.
- Managed written correspondence and resolved client issues efficiently.
Administrative Assistant to VP of Marketing
Medical Electronics, Inc.
01.2008 - 01.2011
- Supported marketing VP with administrative tasks and monthly sales reports.
- Conducted market research and compiled data for strategic planning.
Tour Guide (Seasonal)
New Orleans Convention and Visitors Bureau
01.2005 - 01.2008
- Led city tours and trained new guides during final summer.
- Authored a tourist handbook adopted by the bureau.
Admissions Clerk (Part-Time)
University of Louisiana
01.2005 - 01.2008
- Processed applications and maintained student records while attending university.
Education
B.A. - Biology
University of Louisiana
01.2008
Skills
- B2B Sales & Client Relations
- Customer Service & Support
- Market Research & Analysis
- Sales Reporting & CRM
- Trade Show Representation
- Written & Verbal Communication
Timeline
Field Sales Representative
Fisher Scientific Instruments
01.2014 - Current
Customer Service Representative
Fisher Scientific Instruments
01.2011 - 01.2013
Administrative Assistant to VP of Marketing
Medical Electronics, Inc.
01.2008 - 01.2011
Tour Guide (Seasonal)
New Orleans Convention and Visitors Bureau
01.2005 - 01.2008
Admissions Clerk (Part-Time)
University of Louisiana
01.2005 - 01.2008
B.A. - Biology
University of Louisiana
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