Kelley Millet
Youngsville,LA
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Prompt individual with excellent communication and customer service skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medicare Sales Field Agent/Independent Sales Agent
Humana
04.2023 - Current
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Manage Book of Business with over 200 clients.
- Calculated premiums and established payment methods for sales.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Generated leads through networking, events and other outreach methods.
- Negotiated contracts and terms of sale with potential customers.
- Conducted research and identified market trends to develop better strategies for sales.
- Researched and identified potential new markets.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Developed and implemented promotional strategies to increase customer base.
- Analyzed risk factors to recommend appropriate coverage levels.
- Monitored customer feedback and identified areas of improvement.
- Conducted annual reviews of existing policies to update information.
Licensed Life & Health Insurance Agent
Bankers Life & Casualty Insurance
04.2021 - 01.2023
- Calculated quotes and educated potential clients on life insurance and Medicare options.
- Obtained underwriting approval by completing application for coverage.
- Recommended type and amount of coverage based on analysis of customers' circumstances using essential sales techniques.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Upsold and cross sale additional products and services after identifying customer needs and requirements.
- Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
- Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
Administrative Specialist
Halliburton Sperry Drilling Services
07.2011 - 05.2014
- Maintained ISO 9001 and API Q2 records for compliance and analysis purposes.
- Performed internal QMS audits for all departments.
- Arranged employee training for all departments.
- Trainer for Smith Driving Systems which brought down accident rates by 80%.
- Recommended cost effective solutions for all departments.
- Photographed global patent products for new sales literature.
- Designed all publications for facility.
- Managed and reconciled corporate credit card accounts.
- Prepared agendas and made arrangements for committee boards and other meetings.
- Developed Digital Signage Program to successfully deliver internal/external communication, which achieved positive response from both personnel and customers.
- Scheduled international/domestic travel arrangements for all personnel.
Business Owner/Operator
Rockstar Rouge Photography LLC
05.2014 - 04.2021
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Selected and set up appropriate props, backdrops and lighting.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Completed complex photo shoots at indoor and outdoor venues.
Safety Coordinator/Human Resources Assistant
Machine Specialty & Manufacturing Inc.
04.2006 - 12.2010
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Monitored and implemented safety program, policies and procedures.
- Focused on hazards, environment and business losses, which brought down recordable accidents by 90% and lowered E-mod rates.
- Conducted monthly safety meetings, training programs, along with new employee health & safety orientations and developed material and presentations.
- Investigated accidents for workmen's compensation cases.
- Photographed all products and designed literature for company.
Education
Bachelor of General Studies - Photography/Minor in Architecture
University of Louisiana At Lafayette
Lafayette, LA05.2008
Skills
- Client Needs Analysis
- Sales Strategies
- Territory Development
- Community Engagement
- Policy Feature Explanations
- Life & Health Insurance Industry Knowledge
- Graphic Design & Photography
- Adobe Photoshop/Lightroom
- Safety & Quality Management
- Special Events
- Marketing Collateral
- CMS Guidelines
Accomplishments
- Award winning photographer
- Featured in multiple publications in photography and graphic design
- MVP Award at Halliburton Sperry Drilling Services, 2014
- Coordinated Smith Driving System program for over 2,000 employees at Halliburton Sperry Drilling Services
Certification
- Licensed Life & Health in Louisiana
- AHIP Certification in Louisiana 2023/2024- Appointed by: Humana, United Healthcare, Aetna and Bluecross
- Social Security Certification
Timeline
Medicare Sales Field Agent/Independent Sales Agent
Humana
04.2023 - Current
Licensed Life & Health Insurance Agent
Bankers Life & Casualty Insurance
04.2021 - 01.2023
Business Owner/Operator
Rockstar Rouge Photography LLC
05.2014 - 04.2021
Administrative Specialist
Halliburton Sperry Drilling Services
07.2011 - 05.2014
Safety Coordinator/Human Resources Assistant
Machine Specialty & Manufacturing Inc.
04.2006 - 12.2010
Bachelor of General Studies - Photography/Minor in Architecture
University of Louisiana At Lafayette
- Licensed Life & Health in Louisiana
- AHIP Certification in Louisiana 2023/2024- Appointed by: Humana, United Healthcare, Aetna and Bluecross
- Social Security Certification
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