Kelley Rever
Raceland
Summary
Energetic, adaptable professional with extensive domestic and international travel experience skilled in conflict resolution, team collaboration, and exemplary customer service with a focus in safety.
Overview
12
12
years of professional experience
Work History
Special Education Teacher
Lafourche Parish School Board
11.2024 - Current
- Create and manage IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals, planning annual review meetings to include all stakeholders and prepare required documentation.
- Partner with general education teachers from across academic departments to ensure students' accommodations are being consistently provided.
- Maintain accurate records of student progress on IEP goals and objectives and attendance of services.
- Deliver effective and differentiated classroom instruction to range of neurodiverse students.
- Facilitate small group instruction to address individual learning needs, particularly in core general education and post-graduation content.
English as a Second Language (ESL) Teacher
Ascension Parish School Board
08.2024 - 11.2024
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Educated students in basics of English grammar and conversational speaking.
- Gave one-on-one attention to each student while maintaining overall focus on entire group, as levels with a class varied.
- Prepared students to allow the English Language Proficiency Test (ELPT) to accurately reflect their abilities and utilized these results to inform future teaching foci
Special Education Teacher
Boston Public Schools
09.2017 - 12.2023
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Partnered with standard education teachers from across academic departments.
- Taught multiple subjects to students with intellectual, emotional, and/or physical disabilities.
- Instructed students with physical and cognitive disabilities.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Focused on life skill instruction to facilitate post-graduation transition
- Interpreted IEP meetings as needed in the absence of a district interpreter
- Addressed the linguistic and executive functioning needs of newcomers to the United States in a small-group setting
Kindergarten Teacher
Miami-Dade County Public Schools
08.2016 - 05.2017
- Applied evidence-based practices for classroom management to enhance learning results.
- Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
Customer Service Representative
Crate and Barrel
10.2014 - 07.2016
- Responded to customer requests for products, services, and company information.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Sought ways to improve processes and services provided.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Collaborated with furniture sales associates and vendors to ensure accuracy of and monitor custom orders.
Flight Attendant
American Airlines
07.2013 - 05.2014
- Attended eight and a half weeks of initial training in customer service, conflict resolution tactics, medical interventions, and safety procedures before relocating to base at Miami International Airport.
- Treated passengers as valued guests and made their experience as safe and enjoyable as possible, preparing the cabin prior to boarding and promptly responding to passenger requests.
- Trained to provide clear, direct, and specific instructions to passengers on proper use of safety equipment, exits, and evacuation procedures in the unlikely event of an emergency.
- Provided superior customer service when interacting with passengers during and outside of meal and beverage services, timing services to ensure prompt and safe completion.
- Remained vigilant and flexible at all times.
- Demonstrated proper use of safety equipment, seatbelts, and overhead compartments to inform and educate passengers prior to takeoff, providing assistance as needed throughout the flight.
- Collaborated with inflight and ground crew to minimize potential issues and ensure a safe and timely departure.
- Designated as a Language of Destination (LOD) speaker in French after successful performance on oral and written testing designated by American Airlines.
Education
Bachelor of Arts - French Language And Literature
Louisiana State University
Baton Rouge, LA05-2012
Skills
- Live and work by the Golden Rule
- Well-developed conflict prevention and resolution techniques
- Passenger support, service, and safety-focused
- Respect and appreciation for diverse cultures
- Clear and professional communication, including in times of elevated stress
- Positive representation of company culture and values
- Adaptability and flexibility from my career and upbringing with my father serving active duty in the United States Air Force
- Ability to teach passengers to about safety features, exits, and procedures and provide reassurance and confidence in difficult situations
- Effective team collaboration
- Ability to remain flexible and calm in unexpected situations
- Confident in ability to progress in language proficiency with minimal additional practice and immersion opportunities
Languages
Spanish
Professional Working
French
Limited Working
Portuguese
Elementary
Interests
- Learning beginning Web Development and Design and Coding skills
- Expanding culinary skills
- Participating in Youth Development Programs, particularly those designed for those with special needs
- Kayaking, yoga, and dance fitness
- Exploring new television shows and re-enjoying classics
- Attending concerts
- Attending NCAA and MLB baseball games
- Sharing travel tips, recommendations, and insights with fellow enthusiasts, particularly with those who possess knowledge of the destination's culture and language
Timeline
Special Education Teacher
Lafourche Parish School Board
11.2024 - Current
English as a Second Language (ESL) Teacher
Ascension Parish School Board
08.2024 - 11.2024
Special Education Teacher
Boston Public Schools
09.2017 - 12.2023
Kindergarten Teacher
Miami-Dade County Public Schools
08.2016 - 05.2017
Customer Service Representative
Crate and Barrel
10.2014 - 07.2016
Flight Attendant
American Airlines
07.2013 - 05.2014
Bachelor of Arts - French Language And Literature
Louisiana State University
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