Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Stamper Hayes

GREENWOOD

Summary

Dynamic healthcare leader with extensive experience at Caddo Parish Sheriff's Office, excelling in healthcare administration and professional networking. Proven track record in enhancing patient care outcomes through effective problem-solving and critical thinking. Skilled in developing policies and fostering collaboration among multidisciplinary teams to ensure compliance and improve operational efficiency.

Overview

21
21
years of professional experience

Work History

Director of Health Services

Caddo Parish Sheriff's Office
06.2012 - Current
  • Facilitate open communication channels among team members, fostering collaboration towards shared goals in patient care outcomes.
  • Prioritize high-volume workload, maintaining concentration under time pressures and with minimal supervision.
  • Planned, developed and updated health service policies and procedures to promote safe, standardized care.
  • Gathered, reviewed and adjudicated complaints and grievances of employees, inmate patients, and family members to prevent and resolve workplace inadequacies.
  • Oversee nursing assessments and evaluations of management and supervisory personnel.
  • Deliver recommendations and requests to senior leaders to improve ease and effectiveness of daily health services operations.
  • Developed strong relationships with physicians, pharmacists, and other healthcare professionals to facilitate effective communication and collaboration in inmate patient care delivery.

IV Nurse

Rapid Recover IV Clinic
02.2019 - 12.2021
  • Improved patient outcomes through regular monitoring of vital signs and adjusting treatments as needed.
  • Demonstrated expertise in various types of intravenous access devices, including peripheral catheters, midline catheters, and central lines.
  • Prevented complications by carefully monitoring patients for signs of infiltration, phlebitis, or other adverse reactions to intravenous treatments.
  • Promoted patient safety through strict adherence to infection control protocols during all aspects of IV insertion and maintenance.
  • Enhanced patient comfort by administering IV medications and fluids with precision and care.

Nurse Manager

Forcht Wade Correctional Center
02.2007 - 06.2012
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Ensured regulatory compliance by maintaining accurate records and staying up-to-date on correctional standards.
  • Served as a liason between nursing staff, physicians, administration, and other healthcare professionals.

Emergency Room Registered Nurse

Christus Highland Hospital
06.2004 - 02.2007
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
  • Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
  • Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
  • Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
  • Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.

Education

Nursing

Southeastern Louisiana University
Hammond, LA
12-2023

Associate of Applied Science - Nursing

Panola Junior College
Carthage, TX
05-2004

Skills

  • Healthcare administration
  • Professional networking
  • Problem-solving
  • Time management
  • Emergency preparedness
  • Health education
  • Multitasking
  • Reliability
  • Critical thinking
  • Adaptability and flexibility

Timeline

IV Nurse

Rapid Recover IV Clinic
02.2019 - 12.2021

Director of Health Services

Caddo Parish Sheriff's Office
06.2012 - Current

Nurse Manager

Forcht Wade Correctional Center
02.2007 - 06.2012

Emergency Room Registered Nurse

Christus Highland Hospital
06.2004 - 02.2007

Nursing

Southeastern Louisiana University

Associate of Applied Science - Nursing

Panola Junior College

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Kelli Stamper Hayes