Kelly Ware
DeRidder,LA
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Housekeeper/Housekeeping and Laundry Attendant
Best Western DeRidder Inn
DeRidder, LA
07.2025 - Current
- Cleaned and sanitized guest rooms following established protocols to ensure high standards of cleanliness.
- Responded promptly to guest requests and inquiries, enhancing overall guest satisfaction.
- Managed laundry operations, including washing, drying, and folding linens efficiently.
- Maintained inventory of cleaning supplies, ensuring availability for daily tasks.
- Implemented effective time management techniques to optimize daily housekeeping schedules.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Trained new staff in proper cleaning techniques and safety protocols to promote a safe working environment.
- Inspected rooms post-cleaning to verify quality standards and address any deficiencies promptly.
- Conducted periodic deep cleaning tasks as part of routine maintenance to uphold hotel standards.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Service Technician
Servpro
DeRidder, LA
06.2024 - 10.2024
- Assisted in maintaining inventory of cleaning supplies and equipment.
- Supported team in completing daily cleaning tasks efficiently and effectively.
- Followed safety protocols for handling hazardous materials and waste disposal.
- Operated cleaning equipment to maintain sanitation standards in assigned areas.
- Conducted routine inspections to identify areas needing additional attention or maintenance.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Set up beds or other furniture in rooms.
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Participated in training sessions to improve skills and enhance customer engagement strategies.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Operated water extraction equipment to remove excess moisture from affected areas.
- Assessed damage and developed restoration plans in collaboration with team members.
- Operated carpet cleaning equipment efficiently to restore carpets to optimal condition.
- Assessed and identified stains and dirt types for targeted cleaning solutions.
- Provided exceptional customer service, addressing client concerns and inquiries effectively.
- Learned safety procedures related to hazardous materials during crime scene investigations
- Utilized industrial cleaning equipment effectively to ensure thorough surface disinfection and safety compliance.
- Assisted in site cleanup by removing debris and hazardous materials promptly.
- Maintained tools and equipment, ensuring operational readiness for daily tasks.
- Conducted inspections of work areas to identify potential hazards or safety issues.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Collaborated with team members to streamline packing processes and reduce delays.
Airb&b Housekeeper
Jens Cleaning Service
Phenix City, AL /Columbus, GA
04.2023 - 02.2024
- Maintained cleanliness and organization in residential and commercial spaces.
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently and safely.
- Performed deep cleaning tasks such as carpet shampooing and sanitizing surfaces.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Adapted to changing priorities while managing multiple tasks efficiently.
- Communicated with team members to coordinate efforts for optimal service delivery.
- Conducted inventory checks of cleaning supplies, ensuring adequate stock levels.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Store Manager
SUBWAY®Restaurants
Columbus, GA
09.2017 - 01.2019
- Oversaw daily store operations, ensuring efficient workflow and high customer service standards.
- Trained and mentored new staff on operational procedures and best practices.
- Implemented inventory management practices to maintain optimal stock levels.
- Analyzed sales trends to develop strategies for improving product placement and promotions.
- Coordinated team schedules to ensure adequate staffing during peak hours.
- Managed visual merchandising to enhance store presentation and drive customer engagement.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Conducted regular audits of merchandise displays, ensuring compliance with company standards.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Oversaw compliance with health and safety regulations to maintain a safe shopping environment.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Refined staffing schedules based on sales patterns, ensuring adequate coverage during peak hours without excess labor costs.
- Collaborated closely with regional managers to implement corporate initiatives across the entire store network.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted performance evaluations, providing mentorship and guidance to team members for professional growth.
Education
Associate of Applied Science - Business Administration And Management
Sowela Technical Community College
Lake Charles, LA06-2027
Skills
- Customer service
- Housekeeping
- Residential cleaning
- Supply inventory management
- Attention to detail
- Flexible and adaptable
- POS systems operations
- Multitasking and organization
- Friendly and positive
- Verbal and written communication
- Cash management
- Fast learner
- Dependable and responsible
- Computer skills
Timeline
Housekeeper/Housekeeping and Laundry Attendant
Best Western DeRidder Inn
07.2025 - Current
Service Technician
Servpro
06.2024 - 10.2024
Airb&b Housekeeper
Jens Cleaning Service
04.2023 - 02.2024
Store Manager
SUBWAY®Restaurants
09.2017 - 01.2019
Associate of Applied Science - Business Administration And Management
Sowela Technical Community College