Kelpie Mouser
New Orleans
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
28
28
years of professional experience
Work History
Managing Bartender
Murphy's Irish Pub
04.2005 - 06.2024
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Collaborated with management to create promotional events that drew in new customers and boosted revenue.
Bartender/Waitress
House Of Blues
03.2003 - 02.2005
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress/Bartender/Restaurant Hostess
Cajun Cabin
02.2000 - 01.2003
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bartender
Ruth Chris Steakhouse
03.1996 - 04.1999
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
Delgado Community College
New Orleans, LASkills
- Workplace Safety
- Scheduling Staff
- Sanitation Standards
- Task Delegation
- POS System Operation
- Quality Control
- Employee Training
- Conflict Resolution
Timeline
Managing Bartender
Murphy's Irish Pub
04.2005 - 06.2024
Bartender/Waitress
House Of Blues
03.2003 - 02.2005
Waitress/Bartender/Restaurant Hostess
Cajun Cabin
02.2000 - 01.2003
Bartender
Ruth Chris Steakhouse
03.1996 - 04.1999
Delgado Community College
Similar Profiles
Stephen HollowayStephen Holloway
Bartender at Scruffy Murphy's Irish PubBartender at Scruffy Murphy's Irish Pub
Annette CambaAnnette Camba
Bartender and Shift Manager at Murphy's Irish PubBartender and Shift Manager at Murphy's Irish Pub
Kim-Michelle LoughnanKim-Michelle Loughnan
Bar Manager at Irish Murphy's BallaratBar Manager at Irish Murphy's Ballarat