Kelseigh Ramirez
Lake Charles
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Front of House Manager
121 Artisan Bistro
02.2023 - Current
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
- Maintained high standards of cleanliness and organization throughout dining area and front-of-house operations, ensuring welcoming environment.
Server
121 Artisan Bistro
07.2021 - Current
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Accountant
Brian R. Jones, CPA
12.2021 - 01.2023
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Prepared and filed tax forms to meet needs of customers.
Server
Texas Roadhouse
12.2019 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Served high customer volumes during special events, nights, and weekends.
Education
Bachelor of Science - Accounting
McNeese State University
Lake Charles, LA05.2022
Skills
- Accounting and bookkeeping
- Guest Relations
- Strong Work Ethic
- Exceptional customer service
- Staff Management
Timeline
Front of House Manager
121 Artisan Bistro
02.2023 - Current
Accountant
Brian R. Jones, CPA
12.2021 - 01.2023
Server
121 Artisan Bistro
07.2021 - Current
Server
Texas Roadhouse
12.2019 - 06.2021
Bachelor of Science - Accounting
McNeese State University
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