Kelsey Rae Doiron
St. Martinville
Summary
Experienced with banking operations and team leadership. Utilizes skills in customer service and process improvement to drive efficiency and client satisfaction. Track record of effective financial management and conflict resolution.
Overview
6
6
years of professional experience
Work History
Assistant Banking Center Manager
B1 Bank
11.2021 - Current
- Removes money canisters from ATM, and replenishes machine supplies
- Conducted regular audits to ensure compliance with federal regulations and internal policies.
- Mentored team members, fostering professional growth and improved overall performance.
- Improved staff performance through ongoing coaching, training programs, and performance evaluations.
- Maintained strong relationships with key clients, resulting in high levels of customer retention and loyalty.
- Assist customers with opening new accounts, and printing out debit cards
- Ensured timely reporting of financial data to senior management, improving decision-making capabilities.
- Facilitated effective communication among team members resulting in a cohesive work environment.
Front Desk Administrative Receptionist
Tim Chauvin D.D.S. & Associates
05.2021 - 11.2021
- Greet clients, schedule appointments, answer client questions, answer phone, take messages, contact clients, file records and charts, basic accounting
- Prepare charts
- Clean and prepare exam rooms
Front Desk Administrative Receptionist
Omni Dental Center
12.2019 - 04.2021
- Greet clients, schedule appointments, answer client questions, answer phone, take messages, contact clients, file records and charts, basic accounting
- Prepare charts
- Clean and prepare exam rooms
Education
Bachelor of Science - General Studies
University of Louisiana At Lafayette
05-2026
Associates degree - Business Administration
South Louisiana Community College
12.2022
Dental Assisting -
Unitech Training Academy
10.2019
1 Year Completed - Respiratory Therapy
Louisiana State University (Eunice)
05.2019
Diploma -
St. Martinville Senior High
05.2018
Skills
- Teamwork
- Organizational skills
- Communication skills
- Time management
- Problem-solving skills
- Customer service
- Scheduling
- Office administration
- Microsoft office
- Branch administration
- Sales management
- Banking operations
- Team coaching
- Operations management
- Team development
- Document preparation
- Relationship management
- Account management
Timeline
Assistant Banking Center Manager
B1 Bank
11.2021 - Current
Front Desk Administrative Receptionist
Tim Chauvin D.D.S. & Associates
05.2021 - 11.2021
Front Desk Administrative Receptionist
Omni Dental Center
12.2019 - 04.2021
Associates degree - Business Administration
South Louisiana Community College
Dental Assisting -
Unitech Training Academy
1 Year Completed - Respiratory Therapy
Louisiana State University (Eunice)
Diploma -
St. Martinville Senior High
Bachelor of Science - General Studies
University of Louisiana At Lafayette
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