Kelsy Goodie
Arnaudville
Summary
Medical records management professional with strong expertise in maintaining and organizing patient data, ensuring compliance with healthcare regulations, and improving record-keeping systems. Known for fostering teamwork and adapting to evolving requirements, consistently delivering reliable results. Skills include data integrity, regulatory adherence, and process optimization, valued for reliability and flexibility in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Records Director
Genesis Behavioral Hospital
05.2023 - Current
- Oversees secure transfer of patient records to other health care providers to support requests and authorizations.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Balanced budgetary constraints while maintaining high-quality services through strategic resource allocation decisions within the Medical Records Department.
- Conducted regular audits of stored medical records to identify discrepancies or missing documentation, ensuring completion and adherence to established guidelines.
- Collaborated with IT personnel to address technical issues impacting the performance and reliability of the EHR system, minimizing downtime and productivity loss.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Reported personnel needs to fill vacant or upcoming vacant positions.
- Analyzed quality control assessment findings and developed and implemented methods to improve performance.
- Scheduled and conducted educational programs to explain and discuss documentation policies and practices.
- Implemented process improvements that increased efficiency in retrieving and processing medical records requests from authorized parties such as insurance companies or legal firms.
- Ensured compliance with HIPAA regulations by regularly auditing and updating policies and procedures regarding patient information security.
- Managed a team of medical records staff, promoting teamwork and consistently meeting departmental goals.
- Enhanced staff efficiency by developing comprehensive training programs for new hires and ongoing professional development.
Patient Access Manager
Our Lady Of Lourdes
02.2018 - 05.2023
- Trained and mentored new employees in registration department, answered questions and provided insight on patient services.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Conducted regular performance evaluations of team members, identifying areas for improvement and providing constructive feedback for professional growth.
- Ensured compliance with federal, state, and local regulations pertaining to privacy laws and medical record documentation requirements within the Patient Access department.
- Oversaw budget planning and management for the Patient Access department, optimizing resources while maintaining quality standards.
- Collaborated with clinical teams to ensure seamless patient transitions between departments, improving overall care quality.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Educated all registration staff personnel regarding updates and changes to job positions.
Education
Associate of Applied Science - Health Information Management
Herzing University
New Orleans, LA04-2025
Skills
- Problem-solving
- Attention to detail
- Critical Thinking
- Time management
- Clinical documentation
- HIPAA
- Records analysis
- Healthcare compliance
- Records management
- Health information systems
Certification
Crisis Intervention Prevention
CPR Certification
Timeline
Medical Records Director
Genesis Behavioral Hospital
05.2023 - Current
Patient Access Manager
Our Lady Of Lourdes
02.2018 - 05.2023
Associate of Applied Science - Health Information Management
Herzing University
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