Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kelvin Thomas

DeRidder

Summary

Dynamic sales professional with a proven track record at Vans Outlet, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective communication and conflict resolution. A fast learner with strong multitasking abilities, dedicated to driving sales growth and fostering team collaboration.

Overview

14
14
years of professional experience

Work History

Staff Associate

All About Appliances
Leesville
11.2022 - 10.2023
  • Assisted customers with product selection and purchase decisions.
  • Managed inventory of maintenance supplies and equipment.
  • Maintained part inventory for on-site installation, maintenance, and repair of appliances.

Sales Manager

Vans Outlet
Hanover
02.2020 - 08.2022
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.
  • Supervised staff in the daily operations of the store.
  • Supported sales team members to drive growth and development.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Computed purchases and received and processed cash or credit payment.
  • Developed trusting relationships with customers by making personal connections.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped customers find specific products, answered questions, and offered product advice.

Staff Member

Tonys Pizza And Subs Moonville
Lake Charles
01.2018 - 07.2020
  • Processed payments, issued receipts and provided change.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Resolved customer complaints regarding food quality or services provided.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Deridder High School
DeRidder, LA
05-2013

Skills

  • Positive and professional
  • Multitasking and organization
  • Product and service sales
  • Calm demeanor
  • Fast learner
  • Task prioritization
  • Basic mathematics
  • Store opening and closing
  • Computer skills
  • Sales processing
  • Customer service
  • Inventory management
  • Cash handling
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Time management
  • Effective communication
  • Problem solving
  • Friendly and outgoing

Affiliations

  • i spend most of the time tending to my two daughters and their happiness and wellness.
  • i also do music production and engineering in my spare time when i have time.
  • i help with the caring of my disabled veteran father.

Accomplishments

  • i was nominated employee of the month at the Vans Outlet store.

Timeline

Staff Associate

All About Appliances
11.2022 - 10.2023

Sales Manager

Vans Outlet
02.2020 - 08.2022

Staff Member

Tonys Pizza And Subs Moonville
01.2018 - 07.2020

High School Diploma -

Deridder High School

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Kelvin Thomas