Kendra Scott
Lafayette
Summary
Compassionate, creative, and effective Teacher with valuable experience in customer-centric support within educational environments, professional development and project planning. Experienced in leveraging data to identify trends, solve problems, and improve results. Proven ability to manage multiple priorities and facilitate seamless client interactions. Successful at performing independently or as member of a team. Eager to apply a collaborative mindset and passion for helping others to a Customer Success role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teacher
Lafayette Parish School System
Lafayette, USA
08.2022 - Current
- Analyzed and assessed user data to identify learning trends and inform instructional strategies, resulting in 55% of clients reaching or exceeding appropriate performance levels.
- Formulated and delivered 50+ instructional modules, maintaining a 60% client learning target achievement rate through consistent engagement and support.
- Optimized client success and accessibility by incorporating e-learning systems across both in-person and virtual platforms.
- Led professional development sessions for colleagues on leveraging data and new technologies to enhance instructional effectiveness, demonstrating strong collaboration and knowledge sharing.
- Conducted detailed analysis of student assessment data to identify learning gaps, leading to a 10% increase in overall student proficiency.
Remote ESL Educator
Magic Ears
10.2020 - 05.2022
- Utilized advanced visual and auditory techniques, employing state-of-the-art teaching methodologies to enhance client focus and deepen English language comprehension to focused groups of four students.
- Created a professional, yet comfortable learning environment, achieving a 90% client satisfaction rate and a 75% client loyalty rate.
Education
Bachelor of Science - Business Management
University of Louisiana at Lafayette
05.2013
Bachelor of Science - Accounting
Western Governor's University
11.2019
Skills
- Stakeholder Management
- Conflict resolution skills
- Troubleshooting and support services
- Data analysis
- Performance evaluation
- Microsoft Excel
- Cross-functional Collaboration
- Explaining Complex Concepts
- Documentation
- Presentation
Websites
Certification
- Google Data Analytics Professional Certificate (In Progress)
- Coursera: Business Analytics With Excel (In Progress)
- Level 2 Teaching Certificate
Awards/Activities
- K Kids Club Advisor
- United Way of Acadiana Teacher Award Nominee
Timeline
Teacher
Lafayette Parish School System
08.2022 - Current
Remote ESL Educator
Magic Ears
10.2020 - 05.2022
Bachelor of Science - Accounting
Western Governor's University
Bachelor of Science - Business Management
University of Louisiana at Lafayette
Similar Profiles
Laura "Michelle" CallaisLaura "Michelle" Callais
Teacher at Corporal Michael Middlebrook Elementary School – Lafayette Parish School SystemTeacher at Corporal Michael Middlebrook Elementary School – Lafayette Parish School System
Kristy ForetKristy Foret
First Grade Teacher at Lafayette Parish School SystemFirst Grade Teacher at Lafayette Parish School System
Holly FouquierHolly Fouquier
High School English Teacher at Lafayette Parish School SystemHigh School English Teacher at Lafayette Parish School System
Noah HollowayNoah Holloway
Construction Assistant at H&H Heating And Air Conditioning/ ConstructionConstruction Assistant at H&H Heating And Air Conditioning/ Construction
ARIEL BRUNOARIEL BRUNO
Child Welfare Specialist 3 at Louisiana Department of Children and Family ServicesChild Welfare Specialist 3 at Louisiana Department of Children and Family Services